Automotive

Canadian Tire Roadside Assistance Gives You Choice on Insuring Vehicle or Person (Can Switch at Renewal)

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  • Oct 8th, 2019 2:49 am
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Canadian Tire Roadside Assistance Gives You Choice on Insuring Vehicle or Person (Can Switch at Renewal)

Over the years, there's been a lot of discussion on RFD comparing roadside assistance plans, particularly when Canadian Tire Roadside Assistance Gold goes on sale for a discounted price a couple of times a year. What I noticed is that one of the differences that mattered to people between the CAA and CT is that with the CT plan, only the vehicle was insured rather than a person who was insured for any vehicle he/she was driving in at any given time. That's changed. You can go either vehicle or person now and it costs the same regardless of which you choose:

https://roadsideassistance.canadiantire ... comparison

Note: This is about the Roadside Assistance Plan as a stand-alone service, not as a benefit on the WE Triangle MC..
Last edited by TheHans on Aug 5th, 2019 12:20 pm, edited 3 times in total.
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How’s ur guys experience with cdn tire vs caa? Do they really let you tow anywhere you want like your house?
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Lolvtec wrote: How’s ur guys experience with cdn tire vs caa? Do they really let you tow anywhere you want like your house?
Yep. They absolutely do. We live rurally, so that 250 kms to the location of our choice for a tow was very important. It does us little good if we're 200 kms away, but their choice is to tow us to a shop nearby where we broke down. The Gold is a great plan, particularly when it's on sale. And in my opinion, if you only have the CAA for that specifically, CT Gold is better value too.
Last edited by TheHans on Aug 3rd, 2019 6:29 pm, edited 1 time in total.
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Ducky wrote: thanks but this option has been available for awhile....
Do you know how long? I didn't hear about it at all until last week.
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TheHans wrote: Yes, I know about that card, where the Roadside Assistance is included with the World Elite card.
That's around the same time they introduced the option to insure the cardholder or vehicle.
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They've always had this feature. I use their service because I get it free with their card.
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engineered wrote: They've always had this feature. I use their service because I get it free with their card.
They haven't always had this feature. It only insured the vehicle, not the person. According to what was said on here, the change where you could have the vehicle or person be insured occurred when the Triangle World Elite MC was introduced. It presumably was changed overall at that time, but I couldn't say for sure. That was only in April, according to the thread about the card on here. Getting the Gold plan for free is only a feature included with the World Elite MC, so the change clearly was advertised in conjunction with that, but it's hard to know how much it was advertised otherwise.
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TheHans wrote: They haven't always had this feature. It only insured the vehicle, not the person. According to what was said on here, the change where you could have the vehicle or person be insured occurred when the Triangle World Elite MC was introduced. It presumably was changed overall at that time, but I couldn't say for sure. That was only in April, according to the thread about the card on here. Getting the Gold plan for free is only a feature included with the World Elite MC, so the change clearly was advertised in conjunction with that, but it's hard to know how much it was advertised otherwise.
Right, I should have said they always had it since they revamped it when they added the new triangle card.
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Also have the triangle WE with free gold towing on driver not the car. If you break down, call me, I give you rfd rate.
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Although they did make this option available for a little while now, it's important to note that you wouldn't have been able to switch from vehicle-coverage to individual-coverage (or vice versa) until your renewal date.

For those who were interested in the different coverage, take note of your renewal date and just prior to it, call CT Roadside to make that change before it's automatically renewed.
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Lolvtec wrote: How’s ur guys experience with cdn tire vs caa? Do they really let you tow anywhere you want like your house?
Someone please correct me if I'm wrong. My sort of assumption has been that these companies (Canadian Tire Roadside Assistance, TD Auto Club) all piggyback on CAA's service and network. The Honda Roadside Assistance that came with my HR-V uses the CAA service (when I call Honda, they verify I'm a Honda owner and then a CAA network truck comes).
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Mulder and Scully wrote: Someone please correct me if I'm wrong. My sort of assumption has been that these companies (Canadian Tire Roadside Assistance, TD Auto Club) all piggyback on CAA's service and network. The Honda Roadside Assistance that came with my HR-V uses the CAA service (when I call Honda, they verify I'm a Honda owner and then a CAA network truck comes).
Not CT. They have their own network of tow trucks.
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woofster wrote: Although they did make this option available for a little while now, it's important to note that you wouldn't have been able to switch from vehicle-coverage to individual-coverage (or vice versa) until your renewal date.

For those who were interested in the different coverage, take note of your renewal date and just prior to it, call CT Roadside to make that change before it's automatically renewed.
That makes so much sense now. I received the call around August 1 about this available option and my renewal is later in August. This is what prompted me to create the thread. I figured there was more to it as it related to those who don't have that MC.
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Lolvtec wrote: How’s ur guys experience with cdn tire vs caa? Do they really let you tow anywhere you want like your house?
My experience has been pretty good as well. They have been willing to tow anywhere. The only thing is the wait times have been pretty long (2 hours) but the weather probably contributed to that.

Can anybody share their experience getting their car towed to a Canadian Tire garage? I used up all of the service calls for the year but they offer free tows to CT Garages. Does the tow truck just drop off the car in the parking lot and leave it to you, or do they take it into the garage and try to force you to get service through them?
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The option to choose the driver or car was made available about 2 years ago for those that bought yearly subscriptions.
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BeaverLiquor wrote: The option to choose the driver or car was made available about 2 years ago for those that bought yearly subscriptions.
Perhaps it was different in B.C., because last August when my membership came due, this was not available.
Last edited by TheHans on Aug 5th, 2019 2:17 pm, edited 1 time in total.
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q1123581321 wrote: My experience has been pretty good as well. They have been willing to tow anywhere. The only thing is the wait times have been pretty long (2 hours) but the weather probably contributed to that.

Can anybody share their experience getting their car towed to a Canadian Tire garage? I used up all of the service calls for the year but they offer free tows to CT Garages. Does the tow truck just drop off the car in the parking lot and leave it to you, or do they take it into the garage and try to force you to get service through them?
We've had no difficulty with either method. Once hubby was towed a substantial distance to the CT in our town. It would've been very difficult for him to get home without the 250 kms. option. Our CT was helpful and we had the work (it was minor) done there. Mind you, different CTs can be VERY different LOL. That 250 kms. towing distance is REALLY the differentiator for us and this has always been the reason to choose this plan, even without the 50% off discount at various times.
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