First of all... congrats on getting rid of Bhell... as everybody says, they are thieves, they lie trough their teeth, and their salespeople are just snakes in the grass, ready to get your money, but will give you no support back afterwardsfylee wrote: ↑ I cancelled my Bell service on the mid of billing cycle, and the last bill showing I got certain amount of credit (showing negative balance). I thought it will refund back to my pre-authorized credit card, which I used for the monthly payment. However, it was not.
Does anyone has similar situation with Bell? Please share
I cancelled my services as well on December, and unfortunately, the cancellation became effective 3 days after I started my new cycle (I somehow think they delayed the whole cancellation process purposely in order to make me start a new billing cycle). So the next bill I received was for the whole month, and not just for three days (this bill was issued a week after the cancellation because effective... so I still don't understand why couldn't me bill for just the three days, if they had a whole week to update the system)
After I contacted them via their online chat, I was explained the typical Bhell BS that because I went over a new cycle, their system billed me for a whole month, and then I would receive afterwards a final bill, which will be a refund of my pro-rated services. I saved a copy of the chat, and will keep a very close eye on my refund... I don't want to give a penny more to those people.
My suggestion is that you use the online chat for any questions you have, be always respectful, and save a copy of any interaction with them.... they claim themselves to have the best technology out there, but they can't even get their sh!t together sometimes
I swear to drunk I'm not God 😝