[Cannet] Unlimited Cable Internet 75m $39.98, 150M $49.98, 300M $69.98

redflagged2006 wrote: ↑ Oh good to know...

Does that mean non-big 3 providers will have issues providing cable/FTTN/DSL to these FTTH capable homes?

Tenken93 wrote: ↑ Can anyone give me some insight on the Asus router modemoutlet is offering? Is it any good for a single student in a small apartment? Thanks!

ChrisC192488 wrote: ↑ FOR THOSE OF YOU WONDERING WHERE I'M LOCATED, I'M AT YONGE AND EGLINTON DOWNTOWN TORONTO.
I've been on the 75/10 plan for two weeks now. Speed is just as advertised, and so is the upload speed. the only problem I'm facing right now is the consistency of the internet. I'm not sure why this is h LGappening, but everytime I'm not on a device(ie phone or laptop or tv) the internet just disappears. My family and I use fongo(VoIp) right now, and all of us now are not able to receive any calls when we are not on the phone. So I called customer service, then got transfered to tech support. He didn't help me at all and explained to me that if the speed is fine, the whole internet service should be as well, which wasn't the case. I admitted the speed was awesome but if the signal isn't consistent, it's of no use. I don't know if he understood what I said, but he said I could talk to customer service for other options if i wanted because there was nothing he could do.

A day has passed since then, still cannot receive any calls over wifi, I'm very frustrated at this situation because i had to ditch my previous provider for this, just because im saving a couple bucks. I'm planning to set up again with my previous provider and cancel asap.

So my conclusion for cannet is, don't get this service in downtown toronto, as i cannot say anything about uptown or anywhere else. Speeds are good, price is awesome, but customer service and consistency of the internet is awful.

Kanus wrote: ↑ I'm interested in the 25/10 plan. However when I input my postal code to verify service availability nothing happens. The other funny thing is that when I view Cable internet Plans, it shows a monthly price of $29.95 but when I select Order Now, it shows a monthly price of $39.95.

How can I check service availability and how do I get the 25/10 plan for $29.95/month?

redflagged2006 wrote: ↑ Did anyone else get a text like this?

Your order 800Xxxx has been rejected and required more information to process. Kindly call our customer care 4168002323. Regards, Cannettel Team

Called and they mentioned something about Rogers.. wasn't clear..

skywalker wrote: ↑ I had 30/5 cannet cable since Jan. 2017. It's been solid speed and reliable. Now I saw they have 25M/10M plan with 2X upload speed. Any chance I could switch to that plan? Switch fee I assume there is? Thanks.

DaveProductions wrote: ↑ Yes, however I have usually seen that most Ontario homes are Bell Fibre, it is unlikely you have Rogers fibre.

If you run your address through start's address qualification tool (https://www.start.ca/) and you still don't get cable, it is likely you are in a FTTH-only area.

Non Big 3 AKA GAS (DSL) or TPIA (Cable) will not have access to FTTH until ~2 years is my best guess.

redflagged2006 wrote: ↑ Did the tool and came back with Cable packages... I guess I'm SOL. Gah!

sirLYZ wrote: ↑ I've had Cannet service for a few days now. Running speedtest, it is as advertised: 75M down 10M up. There is a problem that I notice though:

I had Rogers internet before, and when you first load a Youtube video, or run speedtest there is an initial 2 second speed burst. You see the Youtube video buffer fill up a lot in the first couple of seconds, or when you run speed test there is an initial burst of speed before settling down to the advertised speed.

The service from Cannet has an initial slow speed, then works it's way up to the advertised speed. I noticed this when running speed test, the speed initially is slow then ramps up. So what does this mean? When I watch Youtube videos, when the videos starts it doesn't get a lot of buffer, or sometimes it'll start off with 240p quality when I've set default to 720p. I would manually change the quality to 720p and everything's fine. This is going to get annoying.

@CanNetRFD is there something you can tweak with Rogers for this? Maybe a Quality of Service setting or something? I didn't bring it up with customer service because they seem to be people from India who I assume have no control over these things.

SpeedBoost™ is a new technology that detects when there's available bandwidth and automatically increases speed when you need it most1 turbocharging your streaming video, online gaming and downloading activities!
SpeedBoost™ detects when there is available bandwidth on the network and automatically provides a temporary burst of speed for the first 10 MB of a download or stream - so content loads faster.1

redflagged2006 wrote: ↑ Did anyone else get a text like this?

Your order 800Xxxx has been rejected and required more information to process. Kindly call our customer care 4168002323. Regards, Cannettel Team

Called and they mentioned something about Rogers.. wasn't clear..

wanderingcat wrote: ↑ yeah got the same msg Friday eve, called back and was told there was something wrong with the system but the order should go through in 24 hours ....

let's see ...

Tumdace wrote: ↑ Can I switch from Teksavvy and still use my Hitron CDA3 (I purchased it outright)?

I don't like the $99 activation fee though.