Can't login, Canadian Tire

Apr 28th, 2017 7:18 pm

#1

lecale [OP]: Deal Guru; Nov 15, 2008; 10932 posts; 5481 upvotes

Apr 28th, 2017 7:18 pm

only asking because I have been unable to login for days and when I wrote tech support it took them 3 days to tell me they would write me back and 6 more to tell me to call a 1-866 number...

Today I got my offers and when I click the link I am not logged in nor can I log in.

Anyone else having problems?

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Apr 29th, 2017 10:33 am

#2

Marzipan: Deal Addict; Nov 28, 2007; 3154 posts; 1045 upvotes; Whitehorse, YT

Apr 29th, 2017 10:33 am

I have had trouble with Internet Explorer and Canadian Tire ... login, search, etc.. Try a different browser. Chrome always works for me.

Apr 29th, 2017 12:36 pm

#3

lecale [OP]: Deal Guru; Nov 15, 2008; 10932 posts; 5481 upvotes

Apr 29th, 2017 12:36 pm

Marzipan wrote: ↑ I have had trouble with Internet Explorer and Canadian Tire ... login, search, etc.. Try a different browser. Chrome always works for me.

Oh don't say that, I'm using Chrome. I tried Firefox too. When I click login it just times out on both.

Oct 4th, 2017 1:48 pm

#4

mrsauga: Jr. Member; Apr 25, 2004; 134 posts; 2 upvotes

Oct 4th, 2017 1:48 pm

Have you had any luck getting this resolved? I have been having the same problem. When I try to login all I get is a spinning wheel beside the SIGN IN. I have tried different browsers (Chrome, Firefox and IE). Different physical locations. Different computers. Had customer support reset my account, reset my password and they keep saying it is a temporary problem.

Oct 4th, 2017 3:50 pm

#5

lecale [OP]: Deal Guru; Nov 15, 2008; 10932 posts; 5481 upvotes

Oct 4th, 2017 3:50 pm

mrsauga wrote: ↑ Have you had any luck getting this resolved? I have been having the same problem. When I try to login all I get is a spinning wheel beside the SIGN IN. I have tried different browsers (Chrome, Firefox and IE). Different physical locations. Different computers. Had customer support reset my account, reset my password and they keep saying it is a temporary problem.

Exactly as was happening to me. I ended up calling in and they had to reset my account too but I was ok after that. Using Chrome. Just checked and I can still login.

Nov 8th, 2017 10:10 pm

#6

Emporium: Deal Addict; Dec 20, 2004; 3240 posts; 3254 upvotes; Montreal, QC

Nov 8th, 2017 10:10 pm

mrsauga wrote: ↑ Have you had any luck getting this resolved? I have been having the same problem. When I try to login all I get is a spinning wheel beside the SIGN IN. I have tried different browsers (Chrome, Firefox and IE). Different physical locations. Different computers. Had customer support reset my account, reset my password and they keep saying it is a temporary problem.

Did you ever get this fixed ?

I've been having this problem for over 2 months, and when I called they told me they were having issues with their servers.. 2 months later, still same.. Spinning wheel when I click on login..
I already reset my password, thinking I may have just had an insecure password and maybe they locked the account until I changed it, but still no difference. This is now at the stage of annoying...
I've tried with Chrome, IE, firefox and Microsoft Edge crap...

Nov 8th, 2017 10:51 pm

#7

PointsHubby: Deal Expert; Feb 7, 2017; 20028 posts; 17901 upvotes; Eastern Ontario

Nov 8th, 2017 10:51 pm

Crappy Tire Website... is well "CRAPPY"

When I first heard about it and signed up it worked great for a few months (last year)

But in 2017 it is down / malfunctioning more than it works.

Now I just load my offers directly from the Emails they send me, and forget the rest.
Although I really do miss being able to see if an item is in stock at my local, and WHERE (what aisle) in the store I am supposed to look

Nov 9th, 2017 11:12 pm

#8

bryan35: Deal Addict; Feb 3, 2008; 1751 posts; 334 upvotes; Winnipeg

Nov 9th, 2017 11:12 pm

Try hitting the refresh button when you get the spinning wheel.

Nov 27th, 2017 8:51 am

#9

frankbug: Member; Nov 22, 2012; 290 posts; 85 upvotes; Toronto

Nov 27th, 2017 8:51 am

Same issue happening to me now for days. Their IT system really sucks. called their CS line, and the lady was not even able to log into my account on her end.

Dec 11th, 2018 9:55 pm

#10

nickthebrick: Jr. Member; Aug 28, 2018; 131 posts; 53 upvotes

Dec 11th, 2018 9:55 pm

This has been happening to me on and off for the last 2-3 weeks. Happening again tonight. Frustrating. I'm trying to give them my money.

Dec 12th, 2018 12:59 pm

#11

krs: Deal Fanatic; Mar 28, 2005; 6881 posts; 1433 upvotes; Cornwall, Ontario

Dec 12th, 2018 12:59 pm

Just trying to log in.
No problem for me.
I'm using Firefox 63.0.3 on a Mac.
It's not the latest version of FF; sometimes FF up-issues cause problems as well

Dec 13th, 2018 4:59 pm

#12

Apex Streaker: Newbie; Sep 19, 2009; 44 posts; 21 upvotes; North Bay, ON Canada

Dec 13th, 2018 4:59 pm

Ya I have the triangle MasterCard and it’s really frustrating that I can’t sign in as well. Seems to happen quite frequently.

Dec 13th, 2018 7:33 pm

#13

krs: Deal Fanatic; Mar 28, 2005; 6881 posts; 1433 upvotes; Cornwall, Ontario

Dec 13th, 2018 7:33 pm

Which browser are you guys (who have problems signing in) using/

I don't remember ever having problems signing in.

Dec 13th, 2018 11:33 pm

#14

Gtsourapis: Jr. Member; Jan 22, 2018; 143 posts; 55 upvotes

Dec 13th, 2018 11:33 pm

Every time I try to sign in including right now it tells me it’s blocked for 24 hrs.

Dec 15th, 2018 12:08 pm

#15

Apex Streaker: Newbie; Sep 19, 2009; 44 posts; 21 upvotes; North Bay, ON Canada

Dec 15th, 2018 12:08 pm

I was using the app on my iPhone. I figured it out and had to actually go on my computer through the website and change my password and sign in there. Then when I went back on the app and signed in, I had no further problems.

Dec 15th, 2018 12:50 pm

#16

rilles: Deal Fanatic; Aug 29, 2001; 5151 posts; 1123 upvotes; rural ontario

Dec 15th, 2018 12:50 pm

It was fine for me for years.. last 2 months I've had issues logging into the web portal, it seems to always reject my username/password.
I can get my balance info from the mobile app though.

Feb 11th, 2020 1:23 am

#17

chrisvideoedit: Newbie; Nov 8, 2019; 47 posts; 6 upvotes

Feb 11th, 2020 1:23 am

I’m having problem with my User ID. I do not believe I have a User ID. I do not know how to get one. This is for a supplement card. I can sign into my Triangle Rewards but have no online access for the credit card account.

Has anyone experienced this?