Automotive

Car Insurance - Online quote vs over the phone difference?

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  • Nov 23rd, 2016 1:22 pm
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Nov 23, 2010
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Toronto

Car Insurance - Online quote vs over the phone difference?

Im shopping around for car insurance and had a quick question.

I only compared PC and TD Meloche monnex so far, and with PC when I called in they gave me a certain quote.

TD I just ran a quote online and it looks like TD is cheaper.

I was just curious, when I call in to confirm is there any other last minute "checks" that could change the online quoted price?

Just wondering if its better to just do online quotes, or to call in and get quotes.
8 replies
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Aug 22, 2011
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The quote I got online was pretty much dead on, when I called in to finalize.
You either spend 30min-45min per call (including wait time) or a one-time online quite with results from several companies to compare.
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May 10, 2005
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A quote is just a quote regardless if online or on phone or even in person, it may not be the final contracted price. Once they do the abstract on you, thing can (and often do) change.
The Government cannot give to anybody anything that the Government does not first take from somebody else.
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Aug 11, 2008
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once you call, the Broker can go over the data with you more in depth, perhaps there is something that was missed in the online quote they can add or remove etc.
Also, once you have confirmed you wish to go ahead with the policy, the Broker will pull an autoplus/mvr and quite often these reports show differently than the verbal or online communications that were given to them originally, which could reflect a different rate.
chillychin wrote: Im shopping around for car insurance and had a quick question.

I only compared PC and TD Meloche monnex so far, and with PC when I called in they gave me a certain quote.

TD I just ran a quote online and it looks like TD is cheaper.

I was just curious, when I call in to confirm is there any other last minute "checks" that could change the online quoted price?

Just wondering if its better to just do online quotes, or to call in and get quotes.
RIBO LICENCED INSURANCE BROKER, over 35 years experience
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Jun 3, 2008
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I've found that the price can be even lower once you call in, because of additional questions that they ask.

Also, if you've only shopped TD MM and PC, then you're nowhere near done shopping if you want a good price.
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Nov 2, 2014
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Scarborough, ON
chillychin wrote: Im shopping around for car insurance and had a quick question.

I only compared PC and TD Meloche monnex so far, and with PC when I called in they gave me a certain quote.

TD I just ran a quote online and it looks like TD is cheaper.

I was just curious, when I call in to confirm is there any other last minute "checks" that could change the online quoted price?

Just wondering if its better to just do online quotes, or to call in and get quotes.
Always call to get the quote regardless of if you go through a broker or a direct writer.

Also, find out when you call TD if they require you to go through the written application process which takes 3-6 weeks in order to activate a policy.
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Aug 11, 2008
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I've never understood how this can take so long... usually the app can be done same day or next...
guess they have a process to follow....
RobertSmalls008 wrote: Always call to get the quote regardless of if you go through a broker or a direct writer.

Also, find out when you call TD if they require you to go through the written application process which takes 3-6 weeks in order to activate a policy.
RIBO LICENCED INSURANCE BROKER, over 35 years experience
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Nov 2, 2014
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COSMIC5 wrote: I've never understood how this can take so long... usually the app can be done same day or next...
guess they have a process to follow....
They only do this for the clients they do not want (they want to charge them more but FSCO won't allow it) but legally can't decline them.

The hope is that making them jump through hoops to get a policy with them (or the client needs the policy within the week) will deter them to go to another insurer.

Seems shady to me, but it is legal.
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Aug 11, 2008
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no kidding! terrible way to do business..
RobertSmalls008 wrote: They only do this for the clients they do not want (they want to charge them more but FSCO won't allow it) but legally can't decline them.

The hope is that making them jump through hoops to get a policy with them (or the client needs the policy within the week) will deter them to go to another insurer.

Seems shady to me, but it is legal.
RIBO LICENCED INSURANCE BROKER, over 35 years experience

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