Automotive

Car Insurance Renewal got charged a Policy Change Fee

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  • Oct 15th, 2020 1:09 pm
[OP]
Sr. Member
Apr 16, 2011
946 posts
519 upvotes

Car Insurance Renewal got charged a Policy Change Fee

What the heck is this? My renewal came up which starts in November. I see on this months payment I was charged $62 extra + tax for a "policy change". I have not made any changes and they shouldn't have either if this is a simple renewal. Can anyone with more experience chime in on what this is and why I was charged it?
9 replies
Deal Fanatic
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Aug 11, 2008
9074 posts
1631 upvotes
Ontario
did you have any form of covid relief applied to your premium before? If so, it could be the removal of this credit allowance prior to your renewal... what did your broker say it was?
jronald wrote: What the heck is this? My renewal came up which starts in November. I see on this months payment I was charged $62 extra + tax for a "policy change". I have not made any changes and they shouldn't have either if this is a simple renewal. Can anyone with more experience chime in on what this is and why I was charged it?
RIBO LICENCED INSURANCE BROKER, over 35 years experience
Deal Addict
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Nov 7, 2016
2130 posts
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Ontario
COSMIC5 wrote: did you have any form of covid relief applied to your premium before? If so, it could be the removal of this credit allowance prior to your renewal... what did your broker say it was?
They seriously give us 'covid relief' then charge us to change it again? What a scam...
·Ï¢årµ§·
Deal Guru
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Oct 5, 2008
14906 posts
9314 upvotes
Toronto
jronald wrote: What the heck is this? My renewal came up which starts in November. I see on this months payment I was charged $62 extra + tax for a "policy change". I have not made any changes and they shouldn't have either if this is a simple renewal. Can anyone with more experience chime in on what this is and why I was charged it?
Here's a thought.....

Maybe try calling your broker or insurer?
Deal Expert
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May 10, 2005
36250 posts
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Ottawa
jronald wrote: What the heck is this? My renewal came up which starts in November. I see on this months payment I was charged $62 extra + tax for a "policy change". I have not made any changes and they shouldn't have either if this is a simple renewal. Can anyone with more experience chime in on what this is and why I was charged it?
I don't know but if I saw this on my policy renewal, I would certainly call them and ask what was going on instead of asking on a generic forum. LOL
Deal Addict
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Oct 13, 2007
3937 posts
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Edmonton
jronald wrote: What the heck is this? My renewal came up which starts in November. I see on this months payment I was charged $62 extra + tax for a "policy change". I have not made any changes and they shouldn't have either if this is a simple renewal. Can anyone with more experience chime in on what this is and why I was charged it?
Was this a charge by the broker or insurance company? What company is it?
Deal Fanatic
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Aug 11, 2008
9074 posts
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Ontario
no, they are just removing the discount which in fact was only reducing your annual & one way klm's to help customers at this crazy time. If your KLM's are still low, call them and have the Broker manually amend it for you.
IcarusLSC wrote: They seriously give us 'covid relief' then charge us to change it again? What a scam...
RIBO LICENCED INSURANCE BROKER, over 35 years experience
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Aug 11, 2008
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Ontario
thats what I asked... lol
Swerny wrote: Here's a thought.....

Maybe try calling your broker or insurer?
RIBO LICENCED INSURANCE BROKER, over 35 years experience
Deal Addict
Dec 22, 2007
1074 posts
648 upvotes
Mississauga
jr. we weren't able to raise your rates this year so we had no choice but to include a policy change fee to process your policy in the covid times. It is to provide yo a better value. Please do not call us as we now have an extra phone charge during covid to account for disinfecting the phone after each call to keep you safe.
Deal Guru
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Mar 9, 2007
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Think of the Childre…
$62 policy change fee, sounds more like asking for the reimbursement money back from covid.

WOULD SOMEBODY THINK OF THE CHILDREN!!!

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