ON - Carrytel Cable 75M plan (Rogers), $24.99 first month then $34.99 per month, modem rental included, no install fee
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- discostar
- Sr. Member
- Aug 12, 2017
- 767 posts
- 323 upvotes
- Mississauga
- Gboard2
- Banned
- Mar 13, 2018
- 1385 posts
- 679 upvotes
Sounds like a router/modem problem. They don't throttle and if it's a line issue, won't be just randomly few minutes. Try a new router and if that don't work, modem swapIAmBatman wrote: ↑ Been with them for about three months now. Overall I'd say I'm moderately satisfied, but still annoyed at times. When it's good, it's good - currently testing my speed from upstairs computer (wireless router on the main floor) and consistently hitting 67-72 mbps, which is about advertised. However, many times throughout the day the speed will crawl down to 1-2mbps, or just cut off completely. This usually doesn't last longer than a few minutes, but it's the intermittent nature that gets annoying. Not sure if it's our router/modem or if they are throttling the service, but this was never an issue with Acanac or start.ca. It's still a great price, but Fido is also offering a 75 mbps for 12 months at 32.50 right now, and I am tempted to switch over if the inconsistent speeds continue, but I will give them another chance for the rest of the month.
My old router (only 1.5yrs old) was causing issues like you are having and I swapped it and it's been great since
- farkaland
- Deal Addict
- May 8, 2008
- 1563 posts
- 503 upvotes
- Ontario
I got intermittent drops as well ... got the modem replaced (another CGN3) ... haven't had any issues yet
- Guest56677898
- Newbie
- Jun 14, 2013
- 15 posts
- 3 upvotes
- Montréal
Any new promos that came up?
- GiOBoY
- Deal Guru
- Apr 9, 2006
- 10596 posts
- 15787 upvotes
- GT-EH
I've been experiencing this too, BUT, all my lights on my Cable modem are solid and nothing indicates a signal drop.
which leads me to believe it could be my router... or my google devices are flooding my network with crap again.
My disconnects started happening within the week... but only briefly - down for 30 seconds and then it reconnects.
You might want to try rebooting your router and possibly your cable modem.
Public Mobile Customer, $34/50GB CAN-US
"It is possible to commit no mistakes and still lose. That is not a weakness; that is life." - Picard
"It is possible to commit no mistakes and still lose. That is not a weakness; that is life." - Picard
- Alexo
- Sr. Member
- Aug 26, 2004
- 883 posts
- 64 upvotes
- GTA
Are the disconnects still happening?
- jadoogar
- Deal Addict
- Oct 13, 2008
- 2199 posts
- 4616 upvotes
- Mississauga
Got my cable internet installed today but I am disappointed with their service. I had Start and Cogeco as my previous providers. With the previous providers never had an issue streaming with Netflix or Youtube. For the same 40Mbps package I have constant buffering with a brand new Tplink modem even though the TV is hard wired. If they can't help with the buffering issue I will go back to Start.
Btw my Start service has been disconnected since August 31st.
Btw my Start service has been disconnected since August 31st.
Telus $30/75gb US-Canada Plan x 3 lines, $10/Talk& Text line - 24 mths
VVM, 2000 LD minutes, CAN-Int'l Text ($0), 0$ AppleWatch, 5$ CAN-US only Tablet
Rogers $48.99 /24 mths, Ignite 1.5G internet
CIBC, Tang and EQ
VVM, 2000 LD minutes, CAN-Int'l Text ($0), 0$ AppleWatch, 5$ CAN-US only Tablet
Rogers $48.99 /24 mths, Ignite 1.5G internet
CIBC, Tang and EQ
- Nitrocide
- Newbie
- Sep 24, 2018
- 39 posts
- 41 upvotes
I got my cable in July, and everything was fine.
Now I notice I am getting slower speeds in the evening from 7:45 to 10:15pm. This is happening every single day now.
I did a speed test to a Canadian server during this time and it was 65 Mbps (which is good), but to a US server I was getting 5-7Mbps.
I called them and the tech support was not helpful at all. He told me that they can do nothing about it.
I am starting to look for another provider.
Now I notice I am getting slower speeds in the evening from 7:45 to 10:15pm. This is happening every single day now.
I did a speed test to a Canadian server during this time and it was 65 Mbps (which is good), but to a US server I was getting 5-7Mbps.
I called them and the tech support was not helpful at all. He told me that they can do nothing about it.
I am starting to look for another provider.
- AKACHOUCH
- Jr. Member
- Jun 11, 2008
- 135 posts
- 155 upvotes
- Toronto
I signed up with Carrytel about 6 months ago.
the internet service has been good so for.
However I noticed that since I signed up , I have been getting an unusually high number of robocalls , and 9 out of 10 they are in Chinese !!
I start suspecting that Carrytel (being a company run by Chinese people) may have something to do with this.
Could they have sold to telemarketing compagnies their subscribers' phone numbers?
I am wondering wether it is plausible and if any of you guys have experienced this?
thx
the internet service has been good so for.
However I noticed that since I signed up , I have been getting an unusually high number of robocalls , and 9 out of 10 they are in Chinese !!
I start suspecting that Carrytel (being a company run by Chinese people) may have something to do with this.
Could they have sold to telemarketing compagnies their subscribers' phone numbers?
I am wondering wether it is plausible and if any of you guys have experienced this?
thx
- Aggy
- Deal Fanatic
- May 5, 2007
- 5834 posts
- 1677 upvotes
- 416
Have you checked your modem power levels and if any errors? I was getting slow speeds and disconnects. I sent an email to Carrytel with a screenshot of my power levels and errors I was getting about 3 weeks ago. They called me daily for a week, but I never picked up as I didn't know the number. I finally picked up and they sent a tech 3 days later.Nitrocide wrote: ↑ I got my cable in July, and everything was fine.
Now I notice I am getting slower speeds in the evening from 7:45 to 10:15pm. This is happening every single day now.
I did a speed test to a Canadian server during this time and it was 65 Mbps (which is good), but to a US server I was getting 5-7Mbps.
I called them and the tech support was not helpful at all. He told me that they can do nothing about it.
I am starting to look for another provider.
He added a booster and now things are running smoothly for me.
- Nitrocide
- Newbie
- Sep 24, 2018
- 39 posts
- 41 upvotes
I didn't do a modem power check. Sorry I don't know how to do that.Have you checked your modem power levels and if any errors? I was getting slow speeds and disconnects. I sent an email to Carrytel with a screenshot of my power levels and errors I was getting about 3 weeks ago. They called me daily for a week, but I never picked up as I didn't know the number. I finally picked up and they sent a tech 3 days later.
He added a booster and now things are running smoothly for me.
My modem is working good in the morning and afternoon, and anytime before 7:45 with good speeds.
During the peak evening hours from 7:45 to 10:15 my internet drops in speed. So far it has been predictable. At first, I thought it was several days coincidence, but now it is certain.
I have read on the forum some people had this issue, and it is just unfortunate I guess.
Yes I got a few call too, that were Chinese. I think you are right about our info was given to other parties.I signed up with Carrytel about 6 months ago.
the internet service has been good so for.
However I noticed that since I signed up , I have been getting an unusually high number of robocalls , and 9 out of 10 they are in Chinese !!
I start suspecting that Carrytel (being a company run by Chinese people) may have something to do with this.
Could they have sold to telemarketing compagnies their subscribers' phone numbers?
I am wondering wether it is plausible and if any of you guys have experienced this?
thx
- Gallifrey
- Member
- Sep 30, 2015
- 353 posts
- 641 upvotes
- East York, ON
No, it's a coincidence. I get those random Chinese robocalls on numbers unassociated with Carrytel.AKACHOUCH wrote: ↑ I signed up with Carrytel about 6 months ago.
the internet service has been good so for.
However I noticed that since I signed up , I have been getting an unusually high number of robocalls , and 9 out of 10 they are in Chinese !!
I start suspecting that Carrytel (being a company run by Chinese people) may have something to do with this.
Could they have sold to telemarketing compagnies their subscribers' phone numbers?
I am wondering wether it is plausible and if any of you guys have experienced this?
thx
- soulrebell
- Sr. Member
- Dec 16, 2015
- 533 posts
- 696 upvotes
- Toronto, ON
Just sharing my experience since switching several months ago:
1)no Chinese robo calls
2) good range on CGN modem ( I’m actually far from it right now). Basement- back yard- front yard
3) In about 6 months, I’ve had 2 or 3 slowdowns that lasted a minute or so.
4) when playing FIFA online, I get this weird slowdown that I’ve never had with another ISP. It’s doesn’t last long, but it is annoying and if it were COD or something, I’m sure it would be more costly.
5)YouTube and other streaming works great. Video calls work great
6) “Casting” online video wirelessly gets glitchy at times, so I end up using an HDMI cable.
All in all, very glad I switched. Hard to beat the price ( with the trade off of online gaming).
1)no Chinese robo calls
2) good range on CGN modem ( I’m actually far from it right now). Basement- back yard- front yard
3) In about 6 months, I’ve had 2 or 3 slowdowns that lasted a minute or so.
4) when playing FIFA online, I get this weird slowdown that I’ve never had with another ISP. It’s doesn’t last long, but it is annoying and if it were COD or something, I’m sure it would be more costly.
5)YouTube and other streaming works great. Video calls work great
6) “Casting” online video wirelessly gets glitchy at times, so I end up using an HDMI cable.
All in all, very glad I switched. Hard to beat the price ( with the trade off of online gaming).
- cf7777
- Deal Addict
- Jul 25, 2008
- 2043 posts
- 696 upvotes
- Ottawa
My 4th month with Carrytel..got the 3months free plan 75/10. for 30$/30days
we did not use internet for 2.5 wks in Dec.
it was fast when we restarted modem. now is a bit slow only 19mbs instead of 75.
I found if it was on a free m9nth ..speed slow down. but it is free.
will update in another 2 months. has to pay next mknth .then another free month.
oVerall, I am ok with Carrytel.
we did not use internet for 2.5 wks in Dec.
it was fast when we restarted modem. now is a bit slow only 19mbs instead of 75.
I found if it was on a free m9nth ..speed slow down. but it is free.
will update in another 2 months. has to pay next mknth .then another free month.
oVerall, I am ok with Carrytel.
- GiOBoY
- Deal Guru
- Apr 9, 2006
- 10596 posts
- 15787 upvotes
- GT-EH
I've been with them for 9 months so far.
The speeds has been pretty reliable all the time - I haven't noticed any throttling of any kind yet.
There have been a few hiccups that happened over the summer last year -
some minor outages which was probably due to some network upgrades late at night.
Overall, I'm happy to continue with them and would recommend their services to friends or family.
The speeds has been pretty reliable all the time - I haven't noticed any throttling of any kind yet.
There have been a few hiccups that happened over the summer last year -
some minor outages which was probably due to some network upgrades late at night.
Overall, I'm happy to continue with them and would recommend their services to friends or family.
Public Mobile Customer, $34/50GB CAN-US
"It is possible to commit no mistakes and still lose. That is not a weakness; that is life." - Picard
"It is possible to commit no mistakes and still lose. That is not a weakness; that is life." - Picard
- cf7777
- Deal Addict
- Jul 25, 2008
- 2043 posts
- 696 upvotes
- Ottawa
my free months are now over.
lately the speed is unstable. rebooted my modem several times.
not sure if it coincidence. after invoice recived, speed ok. after payment received, speed became unstable again.
unless Rogers network is over crowded again.
lately the speed is unstable. rebooted my modem several times.
not sure if it coincidence. after invoice recived, speed ok. after payment received, speed became unstable again.
unless Rogers network is over crowded again.
- blexann
- Deal Guru
- Mar 10, 2005
- 12349 posts
- 5403 upvotes
I am nearing 1 year now on the 150 plan and it has been rock solid
"If you want to improve, be content to be thought foolish and stupid." - Epictetus
- TeateaM
- Member
- Apr 30, 2014
- 259 posts
- 118 upvotes
I have been with Carrytel for over 3 years now; 2 years on VDSL plus over a year (and counting) on $35 75/10 cable. Like many, my experience has been rock solid, and I expect no less, else I would be with another ISP.
My setup may not be the best, but it is cheap and serves my requirements well:
Modem (free rental from Carrytel): TC7650
Router: pfSense with 4-port Intel 4x Ethernet NIC
DNS resolver: Unbound in forwarding mode
DNS server: Cleanbrowsing
Ads blocker/privacy: pfBlockerNG
pfSense OpenVPN clients: Windscribe (x2), IvacyVPN & FastestVPN
pfSense VPN servers/clients: OpenVPN
Wifi AP: EA-6200, EA-6500 & EA-8500 (all in bridge mode)
- cf7777
- Deal Addict
- Jul 25, 2008
- 2043 posts
- 696 upvotes
- Ottawa
thx for the info.
I suspect it is Rogers problem in Ottawa West end. The congestions happened at nite mostly.
Few of neighbors went to Bell lately. Saw Bell vans.
I suspect it is Rogers problem in Ottawa West end. The congestions happened at nite mostly.
Few of neighbors went to Bell lately. Saw Bell vans.
- ryanrudolf
- Deal Addict
- Oct 27, 2016
- 1918 posts
- 1389 upvotes
- GTA
im with carrytel for about 2yrs now. im still on the old plan 35/30. can i upgrade to this 35/75 without changing hardware?
Pixel 6a combo -
$8 talk text PM plan
$0 4GB eSIM data only plan
$1 voip backup line
$8 talk text PM plan
$0 4GB eSIM data only plan
$1 voip backup line
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