Carrytel Cable Internet 1000 $54.99 / month ($49.99 for first 3 months) - new customers only, Rogers area

Alexandero2 wrote: ↑ Was with Carrytel for 5 years on the 100/10 package which had started at $40/mth and then became $50/mth after two increases. I left them for Fido after the 2nd increase happened within 12 months.

To each their own and I'm sure some people will be convinced by the rising costs argument and/or CRTC ruling argument (which to be clear, does impact, but it's not the be-all end-all people make it out to seem). Bottom line for me is that trying to raise the price the way they did is not smart and shows your motive on your sleeve too much. While their profit margin isn't thin, but let's say for the sake of argument it is, then you should offer "Hey, I can keep you in the same speed and increase your price or cap your internet or lower your speed and keep you at the same price". That gesture would at least speak towards being considerate, especially of those who have been long-standing clients to you, especially for a smaller player in the market. Instead they opted for the cellphone provider model, which is fine, they made their choice.

Alexandero2 wrote: ↑ Was with Carrytel for 5 years on the 100/10 package which had started at $40/mth and then became $50/mth after two increases. I left them for Fido after the 2nd increase happened within 12 months.

To each their own and I'm sure some people will be convinced by the rising costs argument and/or CRTC ruling argument (which to be clear, does impact, but it's not the be-all end-all people make it out to seem). Bottom line for me is that trying to raise the price the way they did is not smart and shows your motive on your sleeve too much. While their profit margin isn't thin, but let's say for the sake of argument it is, then you should offer "Hey, I can keep you in the same speed and increase your price or cap your internet or lower your speed and keep you at the same price". That gesture would at least speak towards being considerate, especially of those who have been long-standing clients to you, especially for a smaller player in the market. Instead they opted for the cellphone provider model, which is fine, they made their choice.

markust5775 wrote: ↑ Good to see that new signups are getting good deals; guess the CRTC reversal wasn't as bad as they thought.

HarryMuscle wrote: ↑ When I was with Carrytel my only complaint was the latency. It got so bad my Zoom calls would disconnect. I wonder if that has improved lately cause this is a very good price.

engineered wrote: ↑ My point was that every carrier does this, or is already too pricey. Can you think of one carrier that hasn't increased their prices in the past few years?

Alexandero2 wrote: ↑ Well I did say "I was" implying I left Carrytel. I went with Fido for the next year, I'm getting triple the speed for less ($42.50 vs $50...for some reason I'm getting 300 instead of 150) albeit only for the year, but there's no signup and no modem cost so I can easily flip after the year is done if they don't renew the discount (which many people have reported successfully doing). Alternatively there's Virgin internet, but same idea applies with the 12 months. At the end of the day, it's the mobile model of retention and acquisition, so you maneuver as needed.

And in terms of "well, everybody's doing it", it's kind of like saying everyone's being rude to their spouses, so can you think of anyone who isn't? Sometimes the principle alone will motivate someone to do something about it, even if it's commonplace.

rwilliams92 wrote: ↑ Rogers technician came on the day of Carrytel install, on time surprisingly, and tested the line