Cat5E cable installation in condo

mounties99 wrote: ↑ If it's anything like Fibrestream, the ISP will be the ones pulling the cables through the conduits. I'm surprised that your cables weren't pulled. I don't remember us having a choice.

Inclemental wrote: ↑ It's condo/tech company maintaining the line's responsibility, not home owner.

zhekas wrote: ↑ Hello all.
I was about to order a Fibre internet service from Coextro in my condo unit, which is heavily advertised with flyers and its own ad stand in the condo lobby. When the technician came for the installation, he discovered that there is no Cat5 cable pulled up to my unit from the building central hub (or whatever it is called).
I have contacted the management, but in the meantime I would like to ask whose responsibility is it to install such a cable? Is this on the management or I have to hire a private contractor and/or pay for it from my pocket?
Thank you

divx wrote: ↑ The cable run from the main telecom room in the building to your suite is the responsibility of the condo management, the cabling within your own suite is your responsibility. Although Cat6 has been the standard for the last decade, down with Cat5e!

kangarooz wrote: ↑ I am not sure how your building is setup but for the most part the cable run from the building into your unit should not be an ethernet cable, it should be a fibre/coaxial cable which goes into your modem.

I am in a newer building, the builder did not install the fibre cables correctly, Rogers had to reinstall a large portion of the cables in the building (at their cost).

I think you just got a lazy tech who didnt want to do the run. Call your service provider one more time to double check and see if they will do it. Your condo management will likely find the cheapest contractor to do it and it comes out of your sinking funds, which both are not ideal.

zhekas wrote: ↑ Thank you. The condo was built in 2014, and it looks like majority of the units are wired. Do you have any idea how to talk to the management to make them handle it?

kangarooz wrote: ↑ I am not sure how your building is setup but for the most part the cable run from the building into your unit should not be an ethernet cable, it should be a fibre/coaxial cable which goes into your modem.
I am in a newer building, the builder did not install the fibre cables correctly, Rogers had to reinstall a large portion of the cables in the building (at their cost).
I think you just got a lazy tech who didnt want to do the run. Call your service provider one more time to double check and see if they will do it. Your condo management will likely find the cheapest contractor to do it and it comes out of your sinking funds, which both are not ideal.

zhekas wrote: ↑ This company has fibre connection to the building, but then they are converting one of the phone jacks into ethernet port where a regular router is plugged. No modems involved.
The ISP's support are backing up the tech, so I guess they are not expected to deal with the infrastructure, unfortunately.

divx wrote: ↑ How condo/apartment cabling works is that if the management is willing to sign an agreement with the service provider to allow them a monopoly of the building, then they will run internal building cabling for free, which means you will have a choice between coaxial cable, fiber, or twisted pair copper depending on which service provider they go with. However, if the management don't want a monopoly of service and give tenant options, then they will run all cabling types themselves, copper, fiber, coaxial cables from the main service room to each suites.

kangarooz wrote: ↑ I see, thats weird for sure, my guess is these are for older buildings? Most of the units I see today the internet is separate... However if this is the case for the building, has the OP been going without internet since 2014?

Edit: Only phone jacks means DSL/Dial up only?

kangarooz wrote: ↑ ... However if this is the case for the building, has the OP been going without internet since 2014?

raxen wrote: ↑ Remove a phone jack from the wall and count the number of strands of wire. 2 pairs (4 wires) should be connected to the jack, and 2 pairs are cut/tied up/moved out of the way.

See if you can also look at the cable jacket for any words.

From my experience, and this includes a brand new condo I'm closing on, CAT5E is run within the unit but wired to phone jacks instead of CAT5E jacks. It's pretty straightforward to remove the phone jack/faceplate and replace it with a CAT5E keystone and a new faceplate. You'll need to pick up a set of keystones, punchdown tool, and termination crimp with cable checker from Amazon or Primecables, which would run you less than $50.

The cables are usually run into a panel in your closet inside the unit. In that closet you'll find the other end of those cables, which you'll need to either terminate with more keystones or use the termination crimp to attach male ends to plug into your router/modem. It is also in this closet that the ISP would bring in the internet feed for your unit, whether it is coaxial (for Rogers), fibre (for Rogers, Bell), or CAT5/6/7 (for Beanfield, Fibrestream).


Link to tool: https://www.amazon.ca/YISSVIC-Network-T ... 30&sr=8-11

Link to keystones (cheaper elsewhere - check primecables): https://www.amazon.ca/Cable-Matters-25- ... 182&sr=8-6

Link to faceplate (definitely cheaper elsewhere): https://www.amazon.ca/TNP-Keystone-Wall ... 21&sr=8-25

zhekas wrote: ↑ @raxen
The jacks are wired with Cat5 (but only connected for phone), the issue is that they are terminating in the unit panel (the one in the front closet) and not connected anywhere in the building.
I am a new owner, so no idea what they did till now. It seem to have cable though, so I guess they used Rogers-based services so far. Looks like I am going to give up for now and do the same.