CBIUSA is moving from 2416 Military Road effective February 3rd, 2018

Just received this via email:

October 1, 2018


Dear Customers,


The BIG move is finally happening! Our new Military Road location will be open for business on Thursday, November 1st.


It would be very helpful if you could pick up as many packages as possible from Cudaback Ave. so that we can minimize transfers. The last day to pick up at 1711 Cudaback will be on Saturday, October 27th, 8:00am - 3:00pm. Our package tracking website will also go offline at that point as we start the move.


In order to be able to move and organize all of the packages we will be closed on:


Monday, October 29th

Tuesday, October 30th

Wednesday, October 31st


We will start accepting packages at the new address beginning Tuesday, October 30th. However, you will not be able to pick them up until Nov. 1st which is our opening day at the new location.


We will give you the new address the week prior to opening. We cannot take any chances of getting shipments there before that date as we will not be ready to receive them.


Any packages with 1711 address will be automatically forwarded to our new warehouse only until November 15th so be sure to start using the new address as soon as you receive it.


Also, to keep costs down we will be implementing a storage policy starting Nov. 1st.



Storage Fees are as follows:



First 180 days (~6 months) package storage - FREE (Does not include skids).


After 180 days (~6 months) - .15 cents + tax per day, per package.


After 365 days (~1 year) - your package will be considered abandoned and will be liquidated as we see fit.



This new policy will be effective for all new packages as well as all packages that were received at Cudaback or our old CBI Express Military Rd location.



To ensure proper notification, the six month window starts once packages are transferred to the new location effective November 1st.



So be sure to pick up all of your old packages before the new storage fees/abandoned package policy are applied to them.



Please check your e-mail and our website for more instructions and details www.cbisua.com


We are looking forward to serving you at our new location!!


Thank you!


Here is a list of dates to remember:

Week of October 22nd - We will give out the new address


Saturday, Oct. 27th - Last day to pick up at Cudaback Ave. 3pm tracking website unavailable


Monday, Oct. 29th - CBI closed for the move Tracking website available by end of day


Tuesday, Oct. 30th - CBI closed but will accept shipments starting today (no pick-ups)


Wednesday, Oct. 31st - CBI closed but will accept shipments (no pick-ups)


Thursday, November 1st - Open for business at 9:00am (Regular business hours).

I use to be a regular at CBI but since Trump became president, I haven't been to the States since.

So what's going on with CBI, are they downsizing? Is business not as good? Anyone been there lately?

Those storage fees over 6 months are horrible. I usually make one trip a year. I guess I will need to check out the alternatives.

umm cudabeck and the military road locations are closing. they dont want you using the cudabeck address anymore since they are only accepting parcels for a certain time if you ordered something a while ago and it's in processing. but they don't want you ordering anything now and using the old addresses. as of october 31st packages will either be re-directed to the new military road location or returned to sender if it arrives after the cut off date.

it's not a matter of business doing well or not i think it's more of having one central location and too many people were complaining about the current location, and misdirection of packages between cudabeck and military rd.

James_TheVirus wrote: ↑ Those storage fees over 6 months are horrible. I usually make one trip a year. I guess I will need to check out the alternatives.

Just to add, imagine you have 10 packages that you take 9months to grab...

Old Model: $59.95+tax*
New Model: $194.95+tax*

*Assumes you are on the pay per package model.

What are you guys ordering that you can leave it there for 9-12 months??

I have been there minutes after my package arrives. At very most a month.

If you are ordering that infrequently, just bundle your purchases and go pick it all up at once

I couldn’t imagine buying something and waiting a year to get it ..

Storage space costs money to own and operate.

BHA1 wrote: ↑ What are you guys ordering that you can leave it there for 9-12 months??

I have been there minutes after my package arrives. At very most a month.

If you are ordering that infrequently, just bundle your purchases and go pick it all up at once

I couldn’t imagine buying something and waiting a year to get it ..

Storage space costs money to own and operate.

I buy things on eBay or whatever such as lego. It takes half a day to drive down and back, plus the hassle of customs...so I limit it to once a year. Nothing urgent gets shipped there, but I grab it all when I do go.

James_TheVirus wrote: ↑ I buy things on eBay or whatever such as lego. It takes half a day to drive down and back, plus the hassle of customs...so I limit it to once a year. Nothing urgent gets shipped there, but I grab it all when I do go.

Consider CrossborderPickups?

My time + gas would probably cover the HST you'll pay at the border (of course, depending on what I'm buying). With (now) 2 locations + consolidation options I think this is the best option.

Biscayne05 wrote: ↑ Consider CrossborderPickups?

My time + gas would probably cover the HST you'll pay at the border (of course, depending on what I'm buying). With (now) 2 locations + consolidation options I think this is the best option.

Interesting...I haven't ever seen that one before.

James_TheVirus wrote: ↑ Those storage fees over 6 months are horrible. I usually make one trip a year. I guess I will need to check out the alternatives.

This really suck. Do share if you find a better alternative.

They change location too often.

I was just there on Friday (19th) and they are definitely not downsizing. Cudaback was packed to the rafters as usual. The new Military Road site is apparently larger than both the previous sites combined.

Just a reminder that this Saturday (Oct 27th) will be your last day to pick up packages at the Cudaback location.

https://www.cbiusa.com/

Just a reminder that as of November 1st, 2018, you need to send your packages to the new address below as the Cudaback location is now closed.

https://www.cbiusa.com/

<Your Name>
1342 Military Road PMB <Your PMB #>
Niagara Falls, NY 14304