Yea I was just about to follow up, and can confirm about BB saying the same as well.. "Thank you for your patience, I have checked the details for you, the product price on competitor's website is updated as wrong, I have checked with our internal resources." Blah.. Anyways upvoted for this deal.seafish wrote: ↑ I've tried with BB and they denied (alredy probably know about this) Telling it's a price error (and they claim they verified it)
I've tried also to price match the cheaper 1080p model which goes for $18 at CDW and $50 at Staples and they denied it too (first telling that it's OOS as shows in warehouse) then just telling me that they simply can deny price match if they want to.
. Deal is over.You save me the time.GnailNet wrote: ↑ Yea I was just about to follow up, and can confirm about BB saying the same as well.. "Thank you for your patience, I have checked the details for you, the product price on competitor's website is updated as wrong, I have checked with our internal resources." Blah.. Anyways upvoted for this deal.
Embedded Chat
Chat ended
Chat started at 3:03 PM
S
Hi Michael, thanks for contacting Best Buy Canada! I'm San. How can I help?
San P
Hi San, I'm looking to purchase this product: https://www.bestbuy.ca/en-ca/product/av ... 3/15145072. A competitor has it for cheaper: https://www.cdw.ca/product/avermedia-li ... 08?pfm=srh
How can I price match online?
3:04 PM
S
Please hold let me check.
San P
3:05 PM
Thank you.
3:06 PM
Sorry, we are unable to price match this as our is 4K while that one is 1080p
3:07 PM
S
Is there anything else I can assist you with today?
San P
3:08 PM
the model number is identical
3:09 PM
and the competitor's product also says 4k
S
Checked it and that is not 4K. sorry
San P
It says 4k right in the description
Under "main features"
3:10 PM
Bestbuy says 3840x2160, so does the competitor's. It's definitely the identical item.
3:11 PM
S
We did check it and it is not 4K so unable to price match.
San P
3:14 PM
Yours is not 4k either then?
Can I please speak to a supervisor?
3:14 PM
I have already our managers decision.
3:16 PM
S
have
San P
What is different with the two items?
S
We did check it and it is not 4K so unable to price match.
San P
How is it not 4k?
it says 4k.
and the model number is identical.
3:17 PM
S
We have checked it already, it is not.
San P
Why does it say 4k in the description?
And why does it have the identical model number as yours
S
You can check with them
San P
With whom?
S
From whom you want this to be price matched.
San P
3:18 PM
I did. I just spoke to them. They confirmed that, just like it says on their website, it is 4k.
Scroll down to the description
it clearly says 4k
If you don't want to price match because it's too low of a price, that's one thing, but you're just making stuff up.
3:19 PM
Unfortunately, we will not be able to price match.
S
Have a great rest of your day, thanks for choosing Best Buy and stay safe!
San P
Chat ended by agent
How much was the shipping?discostupid wrote: ↑ I got the 313 instead for $18
https://www.cdw.ca/product/avermedia-li ... 13/6080862
nobody needs to see my wrinkles and baldness in 4k
You need to click the "get in touch" buttonsheriffabc wrote: ↑ Can someone please post a link to Staples live chat - I tried going from the order page (after clicking cart) and saw the red help box, clicked it - ended up with the same Bot!
4k vs 1080psheriffabc wrote: ↑ what is the major difference between 513 and 313?
sheriffabc wrote: ↑ Can someone please post a link to Staples live chat - I tried going from the order page (after clicking cart) and saw the red help box, clicked it - ended up with the same Bot!
I got price match approved and will do in store pickup. After I pick it up then I message them with my quote and they will refund me 32+tax to my card.FlazhDealz wrote: ↑ How much was the shipping?
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