Chi @ Auto 360
As recommended by many RFD’ers I brought my 2000 Honda accord to Chi at Auto360 to fix 2 problems: vibration when stepping on the brake and whirring noise in the front wheels. After test drive with Chi he told me the brake discs and pads need to be replaced to fix the vibration problem and the wheel bearings need to be replaced to fix the whirring noise. We agree on the price and I got my car fixed that day. After a month driving the whirring noise came back, I called Chi who quickly blamed the noise must be from the other bearing because he only replaced one wheel bearing last time. I was shocked to hear that he only replaced one bearing as I always believed the price I paid was for 2 bearings, 2 rotors and 2 brake pads.
Now for the same whirring noise problem I am looking at another $200 to $250 to replace the other bearing and God knows if that is going to fix the problem.
I learned my lesson now that the shady garage gave me a low price not because its labour and after market parts are cheap but beacause it cheated me by only replacing one bearing. If the price Chi quoted me for 2 beairngs it would be a little less than the dealer quote and I rather had my car fixed at the dealer with Honda parts, full warranty and licensed mechanics.
Now for the same whirring noise problem I am looking at another $200 to $250 to replace the other bearing and God knows if that is going to fix the problem.
I learned my lesson now that the shady garage gave me a low price not because its labour and after market parts are cheap but beacause it cheated me by only replacing one bearing. If the price Chi quoted me for 2 beairngs it would be a little less than the dealer quote and I rather had my car fixed at the dealer with Honda parts, full warranty and licensed mechanics.