Chinese ride-hailing company is so unhappy with its fleet of 278 Tesla cars that it bought billboards in Times Square t

Search this thread

Last Updated:
Apr 29th, 2019 10:59 pm

Tags:

SCORE
-1
2
3

Reply to ThreadReply

Search this thread

Apr 29th, 2019 6:09 pm

cheapmeister [OP]: Deal Guru; Feb 23, 2008; 12270 posts; 1155 upvotes; Brampton

Apr 29th, 2019 6:09 pm

Chinese ride-hailing company is so unhappy with its fleet of 278 Tesla cars that it bought billboards in Times Square t

They ain't happy with Tesla motors! 20% of their fleet is defective. Long wait times for customer service too. These cars must be really bad for the Chinese to complain and put up sign boards at times square.

. The company said it took out three advertisements outside Reuters' Times Square headquarters to demand Tesla provide compensation and better customer service after more than 20% of the 278 cars it purchased experienced "electro-mechanical failures."

Global Times, the Chinese government-aligned newspaper, first reported on the scuffle.
Shenma special vehicle and Tesla have made repeated negotiations but Tesla's internal efficiency is low, resulting in unsatisfactory after-sales service, long processing time for complaints, and delays in solving vehicle problems," Shenma said on its official Weibo account, adding that wait time for service had averaged 45 days, costing the company 6.5 million yuan, or about $965,000.

business Insider.

Lets Go Blue Jays!!!

12 replies

Apr 29th, 2019 6:15 pm

Xtrema: Deal Fanatic; Sep 1, 2004; 5917 posts; 4586 upvotes

Apr 29th, 2019 6:15 pm

Repost from EV thread.

You don't see airlines bitching about grounding of 737 Max. They will just get something else to work around it.

Like I said, they should buy something from NIO or BYD if Tesla can't deliver.

Nio

As far as I can tell, on the side of great firewall of China, you don't really need to buy Tesla there.

Apr 29th, 2019 6:48 pm

shawn01: Deal Addict; Sep 21, 2011; 1756 posts; 489 upvotes

Apr 29th, 2019 6:48 pm

Now this is the real deal. It ain’t one guy has a gapped panel here or a missing trim with this guy or a guy with a disconnected tail light socket connector here. This is a bunch of Tesla’s bought together in a fleet and here are the results, maybe they can break down a few of the Tesla’s to repairs others ? They shouldn’t have bought so many until the kinks are worked out.

Apr 29th, 2019 6:53 pm

Piro21: Deal Expert; Nov 15, 2004; 19335 posts; 3378 upvotes; Toronto

Apr 29th, 2019 6:53 pm

True professionalism right here. Attack the company your entire business depends on in public and piss them off instead of actually resolving things via a formal B2B resolution process. I predict this can only end well.

+1

Apr 29th, 2019 7:46 pm

TonyG35088: Newbie; May 9, 2018; 56 posts; 33 upvotes

Apr 29th, 2019 7:46 pm

Piro21 wrote: ↑ True professionalism right here. Attack the company your entire business depends on in public and piss them off instead of actually resolving things via a formal B2B resolution process. I predict this can only end well.

You'd hope this wasn't the first idea they had to try to resolve the situation, but ya never know.

Apr 29th, 2019 8:03 pm

iownyou: Deal Addict; May 30, 2012; 3903 posts; 1258 upvotes; BC

Apr 29th, 2019 8:03 pm

Tesla fire!
They should consider themselves lucky...

Apr 29th, 2019 8:22 pm

Martin (deal addict): Deal Addict; Jan 8, 2009; 3995 posts; 2418 upvotes; Ontario

Apr 29th, 2019 8:22 pm

TonyG35088 wrote: ↑ You'd hope this wasn't the first idea they had to try to resolve the situation, but ya never know.

China - the biggest manufacturer of EVs.

China - a communist country where the state controls the media

China has probably learnt all they can from those Teslas and now no longer need a relationship with the company and views it as a competitor from USA.

Tit-for-tat in ongoing Huawei dispute?

"Never wrestle with a pig. You'll both get dirty, and the pig likes it"

+4

Apr 29th, 2019 8:39 pm

engineered: Deal Expert; Feb 11, 2007; 15412 posts; 16506 upvotes; Oakville

Apr 29th, 2019 8:39 pm

cheapmeister wrote: ↑ They ain't happy with Tesla motors! 20% of their fleet is defective. Long wait times for customer service too. These cars must be really bad for the Chinese to complain and put up sign boards at times square.

business Insider.

lol, what rock has this company been living under where they didn't know that Tesla has terrible after sales service? Also, sinking 278 cars into an all new car is probably not a good idea for a company that wants reliability. Should've bought Corollas.

Win a PS5 with RFD!

+4

Apr 29th, 2019 8:53 pm

BeaverLiquor: Deal Fanatic; Mar 1, 2005; 5609 posts; 3178 upvotes; Toronto

Apr 29th, 2019 8:53 pm

Should just replace all the cars with Jags filled Lucas electronics, probably be more reliable.

B/S/T Threads

[FS] N/A
[WTB] N/A

+2

Apr 29th, 2019 9:02 pm

JeganV: Deal Addict; Apr 22, 2013; 2546 posts; 1807 upvotes; Markham

Apr 29th, 2019 9:02 pm

Sourced from Global Times...assume its PRC propaganda, take none of it for fact.

Working for fleet companies...this one sounds like a really stupid one. Something is off about it to me.

+5

Apr 29th, 2019 9:48 pm

Bb0231: Deal Addict; Nov 8, 2017; 2193 posts; 676 upvotes

Apr 29th, 2019 9:48 pm

Xtrema wrote: ↑ Repost from EV thread.

You don't see airlines bitching about grounding of 737 Max. They will just get something else to work around it.

Like I said, they should buy something from NIO or BYD if Tesla can't deliver

As far as I can tell, on the side of great firewall of China, you don't really need to buy Tesla there.

Hmmmm seriouly??? SMH
That's not how the jet business is run.

Boeing's 737 Max jet is grounded in countries across the globe after the Ethiopian Airlines and Lion Air crashes, leading to a loss of more than $1 billion in the first quarter, the company said. Total costs could exceed $3 billion, which would include payouts to families of the deceased in the crashes and reimbursements to airlines ... due to the interruption in operations of the Max.

Apr 29th, 2019 9:56 pm

billford: Deal Addict; Feb 6, 2011; 1647 posts; 1362 upvotes

Apr 29th, 2019 9:56 pm

Probably nothing wrong with the teslas

The Chinese disassembled one, copied everything and now will make their own tesla to sell.

+2

Apr 29th, 2019 10:59 pm

TheImp: Temp. Banned; Sep 15, 2014; 2461 posts; 1244 upvotes; Scarborough, ON

Apr 29th, 2019 10:59 pm

BeaverLiquor wrote: ↑ Should just replace all the cars with Jags filled Lucas electronics, probably be more reliable.

Jaaaaaag.

This space for rent.

Reply to Thread

Top