Condo got flooded by upstairs unit - tips and advice needed plz
The plumber made a lot of holes in walls (both units) and found nothing, but found a lot of water underneath their dishwasher and lots of rags around it so all signs point to the source of water from their unit. If they had been forward, there would be no need to open up the walls.
It seems pretty clear the origin of water was from their unit.
I want to know what steps I should follow to get compensation to fix damage.
The damage is my laminate flooring throughout the room, living room, and the walls.
Thanks and stay dry!!
Update June 19, 2019
I'd like to provide an update to this situation for anyone in similar circumstances.
The post above, and others who provided similar advice, were correct. The condo board took responsibility to fix all damage in entirety, and billed the unit upstairs for the payment.
I did not need to contact insurance, and those who tout the advice are very wrong. Firstly, insurance said they would ask me to pursue upstairs neighbour. Second, if I were to make a claim, I would have had to pay a deductible (1000$), and expect extreme increases in future premiums (I looked and some peoples' payment jump like 20x). So terrible advice there.
I guess the advice here is to inspect your equipment and pipes to avoid hosing down downstairs neighbour, or you are in for a huge bill.
My contractor said his brother made a claim on his house for water damage, to the tune of $20k, and his home insurance premium went to $8k/year.