Condo unit flooding

Unfortunately I know little to nothing of this matter so cannot help, but I would suggest you post a location so others can be of assistance to you.

I had this happen to one of my tenants a few years ago. He went to the bathroom in the middle of the night, flushed and went back to bed. Toilet broke and water kept on running, which he didn’t know about because he was fast asleep. It was only when someone complained that the super went in to shut off the water. Anyway, I got the call from the super as I was about to board a plane for Las Vegas for vacation. Totally ruined it because I didn’t know the extent of the damage or what it would cost me. In fact, I ate at McDonald’s everyday trying to save money, lol. When I got back I toured the units that were damaged. There were 4 in total, but it wasn’t 4 in a row as the water missed a couple units. My tenant did not have insurance, and neither did I, so the building insurance covered it, but I had to pay the deductible of $1,500.

stryder1587 wrote: ↑My tenant notified me of the toilet causing a flood. A plumber came to fix the riser and fenced off the flooded area to dry out. They've contacted their insurance which I assume will only cover any damages to their belongings.
Other than contacting my own insurance, is there anything else I should do?

Doesn't the condo Corp send their own contractor and then forward you the bill for repair if it is due to your tenants negligence ?

Shaun80 wrote: ↑ Doesn't the condo Corp send their own contractor and then forward you the bill for repair if it is due to your tenants negligence ?

Can I ask how you think toilet causing a flood is negligence?

my_sir wrote: ↑ Can I ask how you think toilet causing a flood is negligence?

Easy clogging it with feminine pads , diapers and other items not meant to be flushed down the toilet.

Shaun80 wrote: ↑ Easy clogging it with feminine pads , diapers and other items not meant to be flushed down the toilet.

Usually that causes clogs, not floods. At worst, it would leak at the wax ring if there is enough pressure. Anyway, usually floods are caused by part failure.

Probably the water supply line or a part around there failed, especially if it were a plastic supply line.

The condo owner is liable up to the condo corp's deductible, but usually that's covered by the owner's own insurance.

my_sir wrote: ↑ Usually that causes clogs, not floods. At worst, it would leak at the wax ring if there is enough pressure. Anyway, usually floods are caused by part failure.

When you have a clog and you flush the water leaks out . Plumber snakes it to resolve the issue. Have had this happen many times in various rental units. Maybe not a "flood" but definitely significant waste water and sewage deposit.

Shaun80 wrote: ↑ When you have a clog and you flush the water leaks out . Plumber snakes it to resolve the issue. Have had this happen many times in various rental units. Maybe not a "flood" but definitely significant waste water and sewage deposit.

Alright, I’ll take your word for it. Don’t want to argue about crap. I just never had this happen to any of my units that I rented out. My father had MANY apartment rentals of all sorts and never had that too. Never seen a toilet where you flush when clogged and water spills out. Usually it is contained in the bowl, even those 3 gal old water wasting ones. In all my experience, I’ve only had to break out the Auger once so you truly had some bad luck to have it happen many times. Anyway, in condo, it takes more than a little water to penetrate the concrete into the floor below. In my tenant flood above that I mentioned above, the water ran for a good 1/2-1 hour of constant flow.