Personal Finance

Consumer rights for price errors

  • Last Updated:
  • Jan 21st, 2022 11:21 am
Deal Addict
Feb 17, 2015
1143 posts
454 upvotes
Windsor, ON

Consumer rights for price errors

So I am sure many of you have had this happen before, you find a price error item, quickly place the order on your credit card and 2 days later to no surprise...you get an email saying your order was cancelled and the merchant admits to a system glitch which caused the price error.

Is there anything we can do about this besides being a Karen and blasting them on social media? I've had it happen twice now online, in Walmart I was able to get a price error honoured by a manager and the manager told me about some consumer law at the time making them honour the price on the shelf, but an online purchase I could see the merchant hiding something in their terms of service mentioning they can cancel whatever whenever. Any advice is greatly appreciated
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Nov 4, 2008
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