Costco adding comments to my account!
Costco refused to return two of them and told me that my account already has comments that I return items after a long time of purchase and that they will add another comment.
I told rep that it is not more than once a year where I return items that were purchased a while ago and it is always less than a year and in unused condition. I was told that the frequency does not matter and that less than one year is not good even if items are new!?
I never had issue like this at Costco, been a member since 1998 and I buy A LOT of stuff from them every year and I do not abuse their return system and I am always a very respectful and well mannered customer.
I asked head office about this and they said that a manager from that store would call me back and no one did
Anyone else had similar experience with comments added to their account?
I have seen very annoying and disrespectful members at return counter and wonder what happens to them if I get comments to my account?