FYI, if you plug an ethernet into the home port and other end into your computer, you can access the internal setup menu by going to setup.ooma.comJEST3R wrote: ↑ I had Ooma for a few years and no problem. This last year, the box randomly crashes with a flashing red flower (logo). Nothing changed in my provider or hardware (routers/mesh). There is no way for you to know that the box has crashed unless you look at it and see the red flashing or pick up a phone. The box is buried in my basement, so I can't readily see it and it's very annoying. The Panasonic phones I was using with it would show nothing out of the ordinary on the displays, you could only tell if you picked them up and didn't get the correct tone.
The Ooma website account interface will show the box is offline but won't send a warning and you can't reset it from that interface. Of course, you actually have to login to your account to see that it's offline if you can't see the box.
If the box is wireless (or behind a router, if I'm not mistaken), you can't access the user interface and reset it at all, not even with IP address. You have to manually go to the box and pull the plug. I had to do that every other week only to find I had a pile of messages waiting that were stored online. Nothing changed in my internet provider (high speed Videotron) or hardware (routers/mesh). It got so frustrating that I got rid of it.
Not hating, just facts and my 2 cents. Take it for what it's worth.
I had to go in there to disable DECT and set a static IP.