The battery life isn't surprising, every manufacturer overestimates battery life or advertises battery life under super ideal conditions that's typically not realistic. Pretty much any battery-operated device out there will never meet their advertised life, that's just a fact of life so to speak. It's like laptops, where they'll advertise 10 hour battery life but then don't stipulate that's under certain conditions like with the screen at 25% brightness and wifi off etc.Nightingale wrote: ↑Nov 25th, 2018 6:56 pmOk so you are correct but, People still take them back after 1 year and they accept. I will pull up the Reddit thread about it or maybe it was here. Basically Costco can't refuse your return unless a manager get's involved and says no. The only thing they can refuse are Christmas tress.
You just go back to Customer returns and say the vacuum is dead or malfunctioning, it's a piece of shit etc.... They see on the receipt or just give them your membership they have it recorded on there system when you bought it you technically don't even need a receipt since when they scan the box the barcode matches the same Vacum you bought with your membership.
On Dyson's product page for their portable vacuums they do note that battery life is lower than the advertised 30/40 minute etc. under the max suction setting. And it's pretty obvious that using the drive heads will result in lower battery life as extra power is required to run the motor. I don't know, I did my research before hand and was fully aware of all the short-comings. I already have a Dyson ball stand up vacuum to do the heavy lifting and the bulk of the work, the V8 is mainly for cleaning small areas that the ball cannot access, or even to clean my appliances and electronics. I used my a few times after picking it up on Thursday and it works great, used it clean the filters on my PC and after a single pass the filters look like new... something I only achieved in the past by washing it thoroughly and hand drying, now it takes 2 or 3 seconds with my V8.
In regards to reliability and the battery dying, I've generally only heard good things about them. My brother's had the V8 for over a year and he uses it everyday for his work and he said it still works like new and haven't had any problems with it. So I'm not too worried, and worst case the thing does on me early I'll just return it to Costco.