FYI : Windsor location denied my when renewing a membership that was 8 month expired. They awareness code 51828 was for memberships that were 15 months expired.
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Sep 4th, 2021 9:39 am
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Which Calgary store did you try?Ojnimo wrote: ↑ Went to a store in Calgary and mentioned about the awareness code thingy. The lady at customer services said that’s online offer only. She refused to help me on that. I was using a spouse executive card which expired at the end of July. I wanted to downgrade to gold star but they said only the main card holder can do it. I was not impressed since I was the one upgraded to executive membership when they had 3 sale people cornered me. Guess as a spouse cardholder I can only upgrade but can’t downgrade. I ended up just signing up a new gold star membership as the main card holder without any offer. Another sneaky thing is that they forced me to put my credit card information on file so it is set up for auto renewal in the future. They said it’s the new Costco policy that I must set up auto renewal at the counter. Has anyone seen this happening anywhere?
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