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Costco Garage door install services

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  • Sep 21st, 2018 8:53 pm
[OP]
Jr. Member
Sep 29, 2002
171 posts
5 upvotes

Costco Garage door install services

Hi there,

I was hoping to hear from people who've recently used them for Garage door installs? good ? bad?

I'm looking to replace my 16x7 wooden door with an insulated one. I'm still waiting for them to call back, but I couldn't find any warranty info on the costco site in terms of if issues arise, do I contact costco and they deal with the vendor or do I have to contact the vendor myself?

Also does anyone know who the vendor is for the Newmarket/aurora area?
I've spec'd out the designer choice model - bead board with some windows inserts.


Any input is appreciated.

Thank you
78 replies
Deal Expert
User avatar
May 10, 2005
36268 posts
10497 upvotes
Ottawa
Like any big box store, they use local installers and contractors and have a list of many to use.
Where ever you live, they will have local ones so, it would be difficult to give experience information as each location is different.
Deal Addict
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Nov 15, 2005
4160 posts
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I would be interested in this too as I have a 16x7 door that needs to be replaced and I live in Markham. The quotes I got were $1350 cash for an insulated door with no windows and $1650 with windows.
Deal Expert
Oct 6, 2005
16743 posts
2418 upvotes
specks5317 wrote:
I was hoping to hear from people who've recently used them for Garage door installs? good ? bad?
It was OK for me - first installer did a good job with the door but an awful job with the aluminum capping. Called the installation company to complain and they sent a very experienced aluminum capper to redo the work. Now very happy.

Price was fair.

No complaints - except if only Costco could offer more door styles.
boonjaca wrote: I would be interested in this too as I have a 16x7 door that needs to be replaced and I live in Markham. The quotes I got were $1350 cash for an insulated door with no windows and $1650 with windows.
What brand of door - that makes a difference.
Newbie
Jul 15, 2009
67 posts
3 upvotes
Saint-Laurent
I had their service in 2012. Verry good. No complaints
Deal Expert
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Jun 12, 2007
17925 posts
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London
My buddy bought a garage door through Costco. It was an Amarr (?) door.

You have to pay Costco upfront and they don't pay the installer until you sign off that you are happy.

Installation went fine, installer says it's about 15% cheaper via Costco than going directly to Amarr

Note that you should sign off until you are 100% happy with your insyallation
Deal Addict
Nov 17, 2012
4279 posts
3557 upvotes
Toronto
Why not deal with the companies directly?

I had a 9 foot wide Garaga fully insulated door installed with an opener 14 years ago and paid about $1300 if I recall. This was everything - new tracks, the works. I had just finished building the garage.

It has never needed adjusting. I had to replace the logic board in the opener a few years ago. Cost me $50 or something I think (did it myself in 10 minutes).

Dodd's Doors did mine.
[OP]
Jr. Member
Sep 29, 2002
171 posts
5 upvotes
Thanks everyone for the replies. I've got 2 quotes so far from Aurora overhead garage and dormaster(or superior door master). Big difference in the quotes

Aurora Overhead - AMARR Designer's choice (bead board) -1900 without windows, aluminum capping is an extra 280$, Windows are an extra 400

They recommended this Cloplay equivalent - 1725$ R18 without windows, with thermal glass windows is 2075. Said Cloplay is better.

Dormaster - Own manfactured door with equivalent specs to the AMARR - triple layer door. 1000 bucks without windows, 1300 with windows. -wants 200$ deposit. This guy said they used to be the installer for Costco.

I'm still waiting for costco to call back. Hopefully today.
Deal Fanatic
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Oct 22, 2007
6110 posts
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Mississauga
It's not easy to compare apples to apples when you're receiving quotes. When I was searching online and through phone calls for quotes I would be getting them from $1300.00 to $3600.00 and they all were metal with windows. The difference were type of windows, thickness of door, thickness of the actual metal in the door, the number of panels whether it be three or four, three panels had less moving parts. Then there was the type of insulation, quality of joints, design of panels and the list just kept going.

I came across Richard Wilcox and was impressed with there door and the pricing came in at around $2500.00 with Aamar, Clopay and others coming in at around $2800.00.

You really have to do your research as a higher priced door can sometimes actually be a better deal when comparing apples to apples.
Deal Expert
Oct 6, 2005
16743 posts
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torontotim wrote: Why not deal with the companies directly?

I had a 9 foot wide Garaga fully insulated door installed with an opener 14 years ago and paid about $1300 if I recall. This was everything - new tracks, the works. I had just finished building the garage.

It has never needed adjusting. I had to replace the logic board in the opener a few years ago. Cost me $50 or something I think (did it myself in 10 minutes).

Dodd's Doors did mine.
Dodd's is much more expensive these days - $1,300 14 years ago is like $1,800 in today's dollars which is about right to install a garage door.

Costco can be cheaper due to the Cash Card promo + credit card rebate. Also, Costco offers you some additional consumer protection.
[OP]
Jr. Member
Sep 29, 2002
171 posts
5 upvotes
Protech Garage doors based out of Mississauga is the installer for Costco. Coming out tomorrow morning.
Deal Addict
May 23, 2009
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Mississauga
OP, does your quote include replacement of tracks, springs etc ?
Deal Fanatic
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Oct 22, 2007
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Mississauga
bubuski wrote: OP, does your quote include replacement of tracks, springs etc ?
All the quotes I received did, therefore most likely yes.
[OP]
Jr. Member
Sep 29, 2002
171 posts
5 upvotes
Yes. From the other companies. Includes new track, weather stripping. Etc.

I'm assuming removal of old door and tracks is included as well. Forgot to ask that.
Deal Addict
Dec 17, 2007
2622 posts
1600 upvotes
Alliston, ON
Get the nylon/rubber wheels with whichever door you choose. It eliminates a ton of noise, especially if you have a room above the garage
[OP]
Jr. Member
Sep 29, 2002
171 posts
5 upvotes
Protech came by was very informative.

For the Amarr designer choice model we picked it was 2200 tax in. Comes with higher gauge hardware and nylon rollers. Lifetime warranty on the parts. Full removal of old stuff. Aluminum capping is 350 plus tax. Not part of the Costco deal with them. So I didn't get it. Going to wait and see how it looks without it.

I signed up with them

Went to homedepot and it was around 300 to 400 dollars more for the equivalent door by cloplay.
[OP]
Jr. Member
Sep 29, 2002
171 posts
5 upvotes
Forgot to mention I'm getting 220 back as part of the deal they have going.
Deal Addict
Oct 9, 2011
1298 posts
707 upvotes
GTA
I am now in the process of quoting garages doors for my house and is getting Costco to give me a quote.

How was the work done by Protech? How do you like the quality of the Amarr doors?

I can't seem to find many reviews for them on Homestars and of the ones I did find, they pertain to their Ottawa location.

Thanks
[OP]
Jr. Member
Sep 29, 2002
171 posts
5 upvotes
I'm happy with the door. I had them comeback once for weatherstripping was warping due to the heat and needed more screws. Also adjusted a track that started making a popping noise track was too tight together. Started making the noise a few days after install. After service was fine. Something I would request is a fatter weatherstrip on the bottom of the door if you have uneven floor. The door itself looks and feels fine. All the hardware is heavy guage.

I didn't do the metal capping.

This is the first time I've ever had the door replaced.

In terms of price it was better then the big box and local places for equivalent r rated door.

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