Costco: Return of a Dehumidifier

chimaican wrote: ↑ Please tell me you only owned this thing for like a few months and not a few years way past the manufacturers warranty. Lets not abuse Costco's return policy because sooner or later Costco put a stop to everything because of abuse.

Dark Phoenix wrote: ↑ Using a policy is not abusing it. If this is the only thing that has been returned, than what is the issue? The product broke, he tried other measures to get it fixed and was directed by the manufacture to bring it back. The return policy is part of why i have a membership. What good, to me, is the policy if I am not going to use it?

lennyandcarl wrote: ↑ If Costco changed this policy I'd have to seriously reconsider having a membership.

This policy is the reason I buy most of my small appliances there. I'm exchanging the lack of choice in models and features for the ability to return it if it stops working.

If I buy a tent there and the seams leak I can take it back and get another one. If I buy a cooler and the hinge breaks and I can't order a replacement from the manufacturer - I can just return it. If my microwave platter breaks and a new one is more expensive than a replacement microwave... I can return it.

This policy is one of the fundamental reasons I have a membership there. Just because other stores have a different return policy model doesn't mean that actually using Costco's policy the way it was intended is abuse.

chimaican wrote: ↑ Okay than... you returned it within the guarantee period, that's fine.

I was more talking about people who buy things and use it for multiple years until it breaks like people who return things after 7yrs of use, or people who eat the entire chicken and then return it.

BTW: your 1.5 yrs is written like eleven years.

Redsanta wrote: ↑ Did u eat the entire chicken and return it?

Evil Baby wrote: ↑ There also used to be a very generous policy for TV returns but even though it was a policy it got heavily abused, event discussed on RFD. The honest consumer got burned by that and Costco had to change that policy. That's why people are skeptical when posts are made about Costco returns. In this case though, I see no issue. The original post didn't have all the info, that's why I was probing with my initial comment.

I detest the people that eat 85% of their food and then bring it back to Costco to say they didn't like it just to get their money back, or people that get a membership only to return it a month before it expires because they felt it didn't benefit them.

Dark Phoenix wrote: ↑ And those were people returning TVs that were still working well, so they could essentially upgrade.

Evil Baby wrote: ↑ That's correct, but it was part of their policy so how could it possible be abuse?

ALLCAPS wrote: ↑ By people not returning because an item was defective but because they could get a newer tv every couple of years at no cost.

Obviously Costco thought it was being abused because they changed their policy to the detriment of the majority of customers.

pokee99 wrote: ↑ These days you can't even buy something at Canadian Tire and simply OPEN it and then try to return it the next day for a refund, let alone USE it for several months! Almost every place has 14-30 days return policy - at least Walmart has 90 days - which seems to be the best of the bunch, next to Costco.

I've bought all major electronics there (TV, laptop, phone), but I let my membership lapse because I just can't stand shopping there. If you no longer have your membership (or you buy it online without a membership) is it still possible to return months later?

chimaican wrote: ↑ BTW: your 1.5 yrs is written like eleven years.

inferno_gn wrote: ↑ Hi there,

If Costco took it back, then they took it back, that's their decision. People might not agree upon it. The real question is, why bother posting this here about it?

Ju Leon...