When a customer orders and asks for it to be ready at say 5:30pm, don’t fill your lobby to capacity with customers that have orders that won’t be ready for 10 mins, making 5:30 customer wait in line outside that’s populated with people having orders all ready at different times. Not until someone inside has their order do they pay and leave so the lineup doesn’t move until the place has satisfied mr or mrs 5:45 because they happen to occupy the space inside.
Call people when their order is ready. They come in, pay and leave. Simple. Trying to help out small business but I just can’t reward that. Getting a pizza instead.