Computers & Electronics

Crossborderpick returns on taxes?

  • Last Updated:
  • Mar 31st, 2022 11:00 pm
Tags:
[OP]
Deal Addict
User avatar
Nov 1, 2017
2381 posts
1612 upvotes

Crossborderpick returns on taxes?

Returning an item I shipped via crossborder and I'm trying to get a refund on the taxes since I'm returning it.

Apparently I have to pay 10$ for a B3 form from them.

Anyone know what it looks like? Support is super unhelpful.
I paid 50$ in taxes. That's a 40$ refund after paying for the form.

Just wanna make sure I don't end up paying for a useless/wrong form. For example, I'm not sure if there are any time limits on the window to apply for a refund. I received the item in February and shipped it out yesterday.
11 replies
Deal Fanatic
Sep 16, 2013
5508 posts
3516 upvotes
SW ON
I believe you need to apply for a refund to CBSA or whoever is in control of customs. I would be surprised if it's not free. I don't know what documentation they will need.
[OP]
Deal Addict
User avatar
Nov 1, 2017
2381 posts
1612 upvotes
alpovs wrote: I believe you need to apply for a refund to CBSA or whoever is in control of customs. I would be surprised if it's not free. I don't know what documentation they will need.
That's was what I was originally trying to do, but crossborder doesn't give you all the details you need to fill that form out. Instead you have to pay 10$ for a B3 form if you want a refund.

I don't mind paying it, but I want to make it's actually useable.
Deal Fanatic
Sep 16, 2013
5508 posts
3516 upvotes
SW ON
Don't you have a receipt showing the taxes and duties if any you paid when you received your item? I don't know who crossborder is but something is not right about it. Who issues this B3 form? If it's government it must be free.

https://www.cbsa-asfc.gc.ca/publication ... 3-eng.html

I found it. It's the form that comes attached when you receive something with taxes/duties due. Other couriers charge about $10 for customs processing. If they didn't charge you when you originally received your item it may be fair to pay it now. But if they did that form should have come with your package.
Deal Fanatic
Sep 16, 2013
5508 posts
3516 upvotes
SW ON
Dhanushan wrote: CrossBorder Pickups is for purchasing from online retailers that do not ship to Canada
https://www.crossborderpickups.ca/inbou ... nd-service
I also don't want to know who they are but thank you.

I actually remembered them. I used them years ago. But lately it's so rare that I can't find something that can't be directly shipped to Canada.
Deal Fanatic
Sep 16, 2013
5508 posts
3516 upvotes
SW ON
Dhanushan wrote: CrossBorder Pickups issues the B3 form

"You can request a B3 form from us as we are the original company the item was shipped by. A $10CAD fee may apply for each B3 form."

https://www.crossborderpickups.ca/faq/? ... 0&%20TAXES
So, they are probably importer on record not the customer. OP, it is possible that they have to apply for your refund. Your name may not even be on the form. Ask them about this before paying. If your name is on the form as customer then it doesn't matter who importer on record is.

Do they charge a fee for customs processing? If they do this form should have come with the package.
[OP]
Deal Addict
User avatar
Nov 1, 2017
2381 posts
1612 upvotes
alpovs wrote: So, they are probably importer on record not the customer. OP, it is possible that they have to apply for your refund. Your name may not even be on the form. Ask them about this before paying. If your name is on the form as customer then it doesn't matter who importer on record is.

Do they charge a fee for customs processing? If they do this form should have come with the package.
I paid 10$ for them to import it in. They didn't provide me any any documents nor was it on the package.
When I asked about getting a tax refund, they said I I had to pay 10$ for the B3 form. The only thing that can provide free of charge is their internal invoice.

What's confusing to me, is I think this form makes more sense in my scenario: https://www.cbsa-asfc.gc.ca/import/cour ... o-eng.html
Deal Fanatic
Sep 16, 2013
5508 posts
3516 upvotes
SW ON
PerformingAzura wrote: I paid 10$ for them to import it in. They didn't provide me any any documents nor was it on the package.
When I asked about getting a tax refund, they said I I had to pay 10$ for the B3 form. The only thing that can provide free of charge is their internal invoice.

What's confusing to me, is I think this form makes more sense in my scenario: https://www.cbsa-asfc.gc.ca/import/cour ... o-eng.html
You will need to fill out and mail the form you linked. B3-3 is kind of a receipt that was processed when your item was imported. The B2G form asks for "Field 3: Provide the CBSA inventory/import receipt number from the CBSA Postal Import Form or the Casual Goods Accounting Document or from a courier receipt. You must attach the original import document."

Do you have any other "original import document"? Maybe you don't need B3. Also read other requirements. Can you prove that you sent the item back?
[OP]
Deal Addict
User avatar
Nov 1, 2017
2381 posts
1612 upvotes
alpovs wrote: You will need to fill out and mail the form you linked. B3-3 is kind of a receipt that was processed when your item was imported. The B2G form asks for "Field 3: Provide the CBSA inventory/import receipt number from the CBSA Postal Import Form or the Casual Goods Accounting Document or from a courier receipt. You must attach the original import document."

Do you have any other "original import document"? Maybe you don't need B3. Also read other requirements. Can you prove that you sent the item back?
I've shipped the package out via chitchatsexpress (another mail forwarder company). So I have a USPS tracking number. I guess I'd have to buy a B3 off this company too?
Deal Fanatic
Sep 16, 2013
5508 posts
3516 upvotes
SW ON
PerformingAzura wrote: I've shipped the package out via chitchatsexpress (another mail forwarder company). So I have a USPS tracking number. I guess I'd have to buy a B3 off this company too?
Read the instructions in your link. Tracking number is not a proof because anyone can ship anything and get a tracking number. The instructions say what's an acceptable proof.

Top