Cell Phones

The CRTC is revisiting the Wireless Code

  • Last Updated:
  • Dec 27th, 2016 11:42 am
32 replies
Deal Expert
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Mar 25, 2003
15518 posts
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Markham
bengigan wrote: http://business.financialpost.com/fp-te ... =3b31-88df

When 3 year contracts were lowered to 2 years, its undoubtedly true that prices went up.
Remember 5GB for $60? I member.
Wireless Code Review
In February, the CRTC will hold a hearing to determine whether the wireless code of conduct, which took effect in December 2013, needs to be improved.

After hearing from the public, the regulator created the code in part to help consumers understand their plans better, prevent bill shock, shorten contract lengths and lower cancellation fees.

The CRTC started gathering feedback on the effectiveness of the code in September and will accept more submissions from the public between Feb. 6 and 14.

So far, it has heard complaints about high prices, surprise charges, phone unlocking fees and wireless data limits, among other issues. If the CRTC concludes the code needs to be updated, some of those gripes could be addressed.
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Deal Addict
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Nov 10, 2005
4302 posts
211 upvotes
Farm
First things first

Get rid of $85 for 500mb plans. That's absolute bs.

Bring back pricing from before. I'll gladly pay $60/m with proper data "limits" if I bring my own device. And by proper I mean at least 10gb
Deal Expert
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Mar 18, 2005
20252 posts
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Niagara Falls
Well I'm sure whatever improvements they come up with, the scum telcos in Canada will find a way to charge us more. Magically the big 3 can still charge somewhat reasonable rates in provinces with provincial telcos but in a city like Toronto which clearly has the most users per tower get charged significantly more.
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May 6, 2010
2847 posts
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Markham
Time to load up on telcos stocks?
Deal Expert
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Nov 15, 2004
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Toronto
Why the eff do I have to pay to unlock a phone when I've paid off the subsidy? That should be illegal.
Deal Addict
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Mar 22, 2013
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Markham
Piro21 wrote: Why the eff do I have to pay to unlock a phone when I've paid off the subsidy? That should be illegal.
That's a good point! I should be free to go wherever I want without being caged up in their "locked" phones.
cd ~/cloudbox
Deal Addict
Nov 21, 2008
1342 posts
234 upvotes
North Vancouver, BC
Piro21 wrote: Why the eff do I have to pay to unlock a phone when I've paid off the subsidy? That should be illegal.
Because it takes a lot of skill and effort to look up your unlock code and tell it to you?

It's just like the banking industry. Nickel and dime you for every little thing.

Oh well, people believe there's too much government intervention as it is.
Deal Expert
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Dec 12, 2009
19486 posts
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Toronto
The one revision they should have in the code is the banning of tied selling. Hardware and services should not be allowed to be sold as a package. Think banks and insurance sales; banks can't shill insurance policies in any of their branches. This will help to spur on greater competition in hardware sales and force greater transparency on the actual cost of service. Right now, the providers inflate the price of hardware to make the service plan look cheaper. Moreover, they refuse to sell hardware to you unless you get a plan with them. In what other situation where buyers are told to get stuffed when they are willing to shell out good money to make a purchase. The activation fee for hardware is nothing but a carrier tax. If they want to charge this fee, roll it into the hardware cost; think all in pricing for cars.

The commission structure for new activations is antiquated leading to the proliferation of bricks and mortar stores during an era where online sales is putting this type of business structure into the museum. This should be investigated and controlled for the benefit of the consumer.

They should bring back longer term service contracts, 3 years or even longer. Hopefully this will allow customers some loyalty leverage when bargaining. With hardware separated from service contracts, the ill informed shoppers would have no reason to complain about buying a contract that is longer than the useful life of the phone they got with the contract which is what started this mess in the first place.

/rant
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Dec 12, 2009
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robertz wrote: Because it takes a lot of skill and effort to look up your unlock code and tell it to you?

It's just like the banking industry. Nickel and dime you for every little thing.

Oh well, people believe there's too much government intervention as it is.
If carriers are forbidden to sell hardware and services in a single contract, trust me, locked devices will be the thing of the past. Locking a phone amounts to saying you are not permitted to use this with any other carrier. Why should anyone be restricted in what they do with their property, provided what they are doing is legal.
Deal Addict
Nov 3, 2014
1359 posts
336 upvotes
Toronto, ON
The only way to scare Robellus is if CRTC whispers the words "Google Fibre", and "Verizon"

Based off CRTC's a la carte cable packages, Robellus is going to laugh at their faces and screw the customers even more
Member
Jul 18, 2015
266 posts
87 upvotes
Petawawa, ON
I'd rather pay more up front for the phone and then a cheaper monthly plan.
No way I'm paying $70+ a month for unlimited talk/text and only 1GB of data.

I'm hoping that CRTC doesn't bugger this up again for us.
Deal Addict
Aug 20, 2008
2061 posts
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I would much like them to fix the second hand blacklist problem. Carriers shouldn't be allowed to blacklist phones for non-payment of bills. When I buy a car I can check if it has liens and, if it doesn't, I know they can't appear out of thin air, yet a cellphone can get blacklisted months after you buy it.
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Mar 26, 2011
2605 posts
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Toronto, ON
So CRTC is going to "help" the consumers again.
Consumers, get ready to get rocked by the telcos again!

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