Damage to washer during delivery, what should I ask for?
Bought a washing machine & dryer from Lowe's that they delivered. Dryer was fine, but washer has scratches all down the one side.
They only offered 10% back ($90). I said I'd rather have it replaced, but will apparently take 2-3 weeks to arrive as they have to order another one.
What is fair compensation? They keep pushing me to keep the old one, which I might consider for the right price.
I feel like if I get a replacement, I should get some compensation anyways for the hassle of waiting?


They only offered 10% back ($90). I said I'd rather have it replaced, but will apparently take 2-3 weeks to arrive as they have to order another one.
What is fair compensation? They keep pushing me to keep the old one, which I might consider for the right price.
I feel like if I get a replacement, I should get some compensation anyways for the hassle of waiting?

