Dealers not providing loaners? Is this a new Covid thing?
My Niro had a serious issue while on the highway, loss of EV power so it had to run on the gas engine (100hp....pulling a 3300lb vehicle...). I've brought in my Niro before for recall work and it was always a big deal, overnight as the tech does quite a bit of diagnostic work since half the car is computerized magical hybrid powers.
I contacted dealer and requested a loaner, they said no loaners and never did, go to another dealer for service.
Are dealers not providing loaner car service anymore for COVID reasons?