So I think the first thing that I would say for this is to check your contract. All hardwood flooring, and just hardwood in general, comes in three types.
I have no advice OP, but I wouldn’t be happy with that either. Perhaps it is the lighting, but it doesn’t even look close to the same product. Good luck.
It doesn't look like the same floor to me either. The supplier could have installed the incorrect product. It does happen with new builds.
you mean real estate lawyer ? My lawyer is aware and we asked to postpone the closing date but lawyer of the builder said its not a reason.
The builder's lawyer is working for the builder so he will tell you whatever it takes to get rid off you.travelw9 wrote: ↑ you mean real estate lawyer ? My lawyer is aware and we asked to postpone the closing date but lawyer of the builder said its not a reason.
And it will take time to meet with a builder and supplier for this issue, looking for any explanation and reasons to push them to change. this is not acceptable and I'm very mad.
right now only floor is biggest issue before I can move in SubjectivelyObjective wrote: ↑ So I think the first thing that I would say for this is to check your contract. All hardwood flooring, and just hardwood in general, comes in three types.
You have Clear, Select, and Character/Knotty, then there are variations between the two. The hardwood flooring companies may have different names for this.
In order, they basically refer to no knots, some small tight knots, and then as many lots as possible and whatever size.
Does your contract quote the specs of the flooring? The one shown in the showroom/display is probably clear or the best one. Also what does a pic of the whole floor look like?
thanks for your comments, you are right with a name of the hardwood. I just can't get how they can show one thing and put on the floor another one...for me it looks ugly and make me upset every time I go there...can't imagine seeing it every dayazn_dan wrote: ↑ Reviewing the zoomed out pictures, I do believe they installed you what you wanted.
Googling "Elements Stonecrop", I would assume your flooring is Kentwood Brush Oak Stonecrop 5"?
Going to their site for the specified colour: Potential Hardwood and moving over to the second picture. I do see the same grey/black characteristic knots that you are showing. If the flooring is totally different, please disregard the above comment.
While I do agree that the sample at the builder's decor center may not be a good example of what you were receiving, as it is such a small size. This is honestly the risk we take going with a new build and is applicable to so many other aspects (countertops, tiling and etc).
sorry I don't understand the questionRichmondCA wrote: ↑ Is quarter round your 'baseboard'?
Yikes... first thing I noticed when I saw the photo.RichmondCA wrote: ↑ Is quarter round your 'baseboard'?
In your photo above, the only 'baseboard' you have along the wall is the quarter round, or at least it appears that way.
It is definitely unfortunate that flooring's appearance bugs you but I am hoping you can come to some agreement between you and the builder. As their decor center sample gave you a false impression of what the flooring would be like.
There is currently 1 user viewing this thread. (0 members and 1 guest)
