Computers & Electronics

Dell not honoring prices on website...

  • Last Updated:
  • Jan 14th, 2019 1:42 pm
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[OP]
Deal Fanatic
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Mar 23, 2008
7737 posts
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Edmonton

Dell not honoring prices on website...

Got an e-mail that included the Dell USB-C adapter, which gave me some features I was looking for my Dell XPS15 laptop (USB-C -> ethernet, in particular). Price on website says $35.99, but when you go to check out, the price comes up as $89.99. Dell customer "support" claims they can't do anything about it.
https://www.dell.com/en-ca/shop/accesso ... d/470-acwn

Just venting... Stupid Dell...

C
7 replies
Deal Addict
Nov 22, 2015
3776 posts
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CNeufeld wrote:
Jan 14th, 2019 10:44 am
Got an e-mail that included the Dell USB-C adapter, which gave me some features I was looking for my Dell XPS15 laptop (USB-C -> ethernet, in particular). Price on website says $35.99, but when you go to check out, the price comes up as $89.99. Dell customer "support" claims they can't do anything about it.
https://www.dell.com/en-ca/shop/accesso ... d/470-acwn

Just venting... Stupid Dell...

C
Looks like they fixed it? Shows $89.99 for me
[OP]
Deal Fanatic
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Mar 23, 2008
7737 posts
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Edmonton
Buggers... :) They fixed it since I ranted at a CSR. I took a screenshot at the $35.99.

C
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Penalty Box
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Feb 10, 2007
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screenshot don't mean much, it can be easily manipulated
CNeufeld wrote:
Jan 14th, 2019 11:13 am
Buggers... :) They fixed it since I ranted at a CSR. I took a screenshot at the $35.99.

C
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Nov 15, 2011
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Saint John
Likely a price error. Unfortunately (for us), there's no requirement for vendors to honour price errors.
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[OP]
Deal Fanatic
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Mar 23, 2008
7737 posts
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Edmonton
birthdaymonkey wrote:
Jan 14th, 2019 1:21 pm
Likely a price error. Unfortunately (for us), there's no requirement for vendors to honour price errors.
Except in Quebec, right?

C
Sr. Member
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Jul 25, 2008
864 posts
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Ottawa
print your screen shot, write a list of time and date. and your encounter with Dell.

send to Industial Canada Ministry for false advertizement.

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