Do you need to bug Rakuten for every transaction?

May 12th, 2020 10:55 pm

#1

roedoe [OP]: Member; Jun 8, 2019; 357 posts; 478 upvotes

May 12th, 2020 10:55 pm

Do you need to bug Rakuten for every transaction?

Seem Rakuten rarely automatically awards me the cash back. I need to report the missing cash back, then I get it. Anyone else?

And GCR is a lot worse too.

I own a service with Public Mobile and with Fido.

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May 12th, 2020 11:08 pm

#2

CoolDudeClan: Deal Addict; Sep 27, 2011; 3809 posts; 2726 upvotes; Toronto

May 12th, 2020 11:08 pm

Often yes, I think its part of their money making strategy. I have not bothered for some things before to avoid the hassle.

FreezingCanada wrote: ↑We voted him in as God of RFD last month. Where were you during elections...?

+2

May 13th, 2020 7:12 am

#3

Mr. Robo: Deal Addict; Sep 29, 2004; 4841 posts; 1347 upvotes; Toronto

May 13th, 2020 7:12 am

Only when it came to buy stuff on Amazon through their site. Apparently they blamed Amazon.

May 13th, 2020 8:14 am

#4

sw1ft: Deal Addict; Apr 9, 2005; 2439 posts; 153 upvotes; Toronto

May 13th, 2020 8:14 am

Try using the Rakuten Chrome extension, it helps a lot. For GCR, I have to constantly open tickets with their team.
My guess is that it's related to AdBlock or some other extension causing some conflicts.

May 13th, 2020 9:42 am

#5

thank89you: Sr. Member; Apr 19, 2016; 926 posts; 834 upvotes; GTA, ontario

May 13th, 2020 9:42 am

"Do you need to bug Rakuten for every transaction?"
YES. So I don't use it anymore.

chancellor on brink of second bailout for banks

+2

May 13th, 2020 1:47 pm

#6

fremmy: Sr. Member; Jun 5, 2016; 599 posts; 790 upvotes

May 13th, 2020 1:47 pm

I rarely if ever have issues but I do my browsing in my normal browser and then go to Rakuten in Edge to check out. I think it helps not having a lot of cookies or any extensions installed.

May 13th, 2020 1:59 pm

#7

secretalcoholic: Deal Addict; Jul 26, 2018; 1763 posts; 2791 upvotes; Canada, eh?

May 13th, 2020 1:59 pm

Nope no issues here.
However, ive been using incognito whenever I need to do a ebates transaction.

+1

May 13th, 2020 3:49 pm

#8

fancypantsfloyd: Deal Addict; Apr 12, 2008; 1447 posts; 700 upvotes

May 13th, 2020 3:49 pm

secretalcoholic wrote: ↑ Nope no issues here.
However, ive been using incognito whenever I need to do a ebates transaction.

I always use Incognito as well (Chrome broswer), and it's still hit or miss.. I'll estimate that I get a successful rebate without contacting them 1/3 of the time, the rest I have to follow up..

May 13th, 2020 3:52 pm

#9

Dreamrider: Deal Addict; Jan 12, 2017; 2418 posts; 2516 upvotes; Langley

May 13th, 2020 3:52 pm

how long do you wait before submitting where is my rebate?
I usually give 3 days
some time I get rebate as soon as i submit where is my rebate, sometime wait couple of days

May 13th, 2020 8:58 pm

#10

blakjak: Deal Addict; Sep 24, 2007; 1948 posts; 584 upvotes

May 13th, 2020 8:58 pm

I stopped using Rakuten a while back. Too many problems and way too much work just to get them to credit you a few cents. I much prefer GCR and have had very few issues with them - only Keurig.ca purchases have caused me problems about 30% of the time, but they were fixed within minutes after filing for missing credits.

May 13th, 2020 9:11 pm

#11

pongster: Deal Addict; Mar 16, 2008; 3443 posts; 3345 upvotes

May 13th, 2020 9:11 pm

GCR is always good for me. Rakuten not so much

May 13th, 2020 11:03 pm

#12

Arrow: Deal Fanatic; Apr 1, 2001; 5863 posts; 781 upvotes

May 13th, 2020 11:03 pm

Rakuten is usually ok for me except that my Groupon purchases never get credited.

May 14th, 2020 2:16 am

#13

sunnysidesolutions: Deal Addict; Oct 17, 2012; 1681 posts; 1860 upvotes; Vancouver

May 14th, 2020 2:16 am

I have started opening fricken Internet Explorer every time I need to use Rakuten, so that Chrome/Adblock/Extensions/etc do not interfere. Still shady at times