Shopping Discussion

Do you need to bug Rakuten for every transaction?

  • Last Updated:
  • May 14th, 2020 2:16 am
[OP]
Sr. Member
Jun 8, 2019
529 posts
621 upvotes

Do you need to bug Rakuten for every transaction?

Seem Rakuten rarely automatically awards me the cash back. I need to report the missing cash back, then I get it. Anyone else?

And GCR is a lot worse too.
I own a service with Public Mobile and with Fido.
12 replies
Deal Addict
User avatar
Sep 27, 2011
3895 posts
2812 upvotes
Toronto
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Last edited by drz400 on Nov 25th, 2022 12:36 pm, edited 1 time in total.
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Deal Fanatic
Sep 29, 2004
5258 posts
1895 upvotes
Toronto
Only when it came to buy stuff on Amazon through their site. Apparently they blamed Amazon.
Deal Addict
User avatar
Apr 9, 2005
2455 posts
210 upvotes
Toronto
Try using the Rakuten Chrome extension, it helps a lot. For GCR, I have to constantly open tickets with their team.
My guess is that it's related to AdBlock or some other extension causing some conflicts.
Deal Addict
User avatar
Apr 19, 2016
1031 posts
858 upvotes
GTA, ontario
"Do you need to bug Rakuten for every transaction?"
YES. So I don't use it anymore.
chancellor on brink of second bailout for banks
buy BTC + hold BTC (cold storage pls) = relax
Sr. Member
Jun 5, 2016
599 posts
791 upvotes
I rarely if ever have issues but I do my browsing in my normal browser and then go to Rakuten in Edge to check out. I think it helps not having a lot of cookies or any extensions installed.
Deal Addict
Jul 26, 2018
1781 posts
2827 upvotes
Canada, eh?
Nope no issues here.
However, ive been using incognito whenever I need to do a ebates transaction.
Deal Addict
Apr 12, 2008
1629 posts
1374 upvotes
secretalcoholic wrote: Nope no issues here.
However, ive been using incognito whenever I need to do a ebates transaction.
I always use Incognito as well (Chrome broswer), and it's still hit or miss.. I'll estimate that I get a successful rebate without contacting them 1/3 of the time, the rest I have to follow up..
Deal Addict
Jan 12, 2017
3045 posts
3822 upvotes
Langley
how long do you wait before submitting where is my rebate?
I usually give 3 days
some time I get rebate as soon as i submit where is my rebate, sometime wait couple of days
Deal Addict
User avatar
Sep 24, 2007
2006 posts
714 upvotes
I stopped using Rakuten a while back. Too many problems and way too much work just to get them to credit you a few cents. I much prefer GCR and have had very few issues with them - only Keurig.ca purchases have caused me problems about 30% of the time, but they were fixed within minutes after filing for missing credits.
Deal Addict
Mar 16, 2008
3668 posts
3752 upvotes
GCR is always good for me. Rakuten not so much
Deal Fanatic
User avatar
Apr 1, 2001
6340 posts
1064 upvotes
Rakuten is usually ok for me except that my Groupon purchases never get credited.
Deal Addict
Oct 17, 2012
2274 posts
2674 upvotes
Vancouver
I have started opening fricken Internet Explorer every time I need to use Rakuten, so that Chrome/Adblock/Extensions/etc do not interfere. Still shady at times

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