Does anyone else have issues of Best Buy cancelling all your orders lately?
I tried to order the Corsair K68 RGB refurb keyboard at bestbuy, and got cancelled for no reason and no notification email. Contacted Bestbuy live chat and was asked to call instead, waited 3hrs on hold and finally spoke with a rep, of which I was asked to re-order again.
Called and verified with my bank that there is no issue on my credit card. Tried reordering and got cancelled next day.
Then I went ahead to contact Bestbuy via both phone and live chat, both asked me to try reordering, told me there is a "verification error". Since the refurb keyboard is out of stock, I was adviced to order a brand new one, and the online rep gave me a discount on the new order attempt for my trobules. Then this morning that order was cancelled as well.
Is anyone else having the same issue?
- 3 total order attempts.
- Verified with bank that there is no issue with my credit card, nor was there any failure attempt to charge my credit card by Bestbuy.
- Shipping and Billing address matches
- Anything I ordered during April 1 to April 23 all went through fine. Anything I ordered after the 23rd was cancelled, no matter what it is.
- Spent a total of 8 hours on phone calls (3.5hr 1st call, 4.5hr 2nd call) + chat sessions to have this resolved but with no avail.
Anyone on RFD has experience with this kind of situation?
Reason: Title edit