Does Canada have a 24-hour cancellation policy?

There is no law in Canada that requires there to be a 24-hour grace period/free cancellation policy. Thus, carriers are not obligated to allow this, and you would have to check with each carrier individually.

This is in contrast to the US, as the US DOT sets minimum customer service requirements for flights marketed to Americans... which in turn, may have a spillover effect onto your booking if your airline operates to/from the US.

Phonophoresis wrote: ↑ There is no law in Canada that requires there to be a 24-hour grace period/free cancellation policy. Thus, carriers are not obligated to allow this, and you would have to check with each carrier individually.

This is in contrast to the US, as the US DOT sets minimum customer service requirements for flights marketed to Americans... which in turn, may have a spillover effect onto your booking if your airline operates to/from the US.

I'm guessing people here don't really fly with European or Asian carriers, given the lack of responses.

Many Canadians--our family included--do fly with European and Asian carriers. For example, Singapore Airlines is our all-time favourite airline to use. We're also partial to THAI, ANA of Japan and Lufthansa. However, we book most of our flights through Air Miles or Expedia so we aren't dealing with those carriers directly.

TravellingChris wrote: ↑ Many Canadians--our family included--do fly with European and Asian carriers. For example, Singapore Airlines is our all-time favourite airline to use. We're also partial to THAI, ANA of Japan and Lufthansa. However, we book most of our flights through Air Miles or Expedia so we aren't dealing with those carriers directly.

I think the OTAs do have a 24-hour refund policy.

Phonophoresis wrote: ↑There is no law in Canada that requires there to be a 24-hour grace period/free cancellation policy. Thus, carriers are not obligated to allow this, and you would have to check with each carrier individually.

This is in contrast to the US, as the US DOT sets minimum customer service requirements for flights marketed to Americans... which in turn, may have a spillover effect onto your booking if your airline operates to/from the US.

Correct and air Canada is very good with 24 hour cancel. I use it all the time. Regardless of destination.

Sgt_Strider wrote: ↑

I'm guessing people here don't really fly with European or Asian carriers, given the lack of responses.

Your guess is wrong people fly many airlines here. you need to check with each airline you’re booking with. If another airline charged you in another currency than your cc than you may lose a few bucks on the purchase and refund

TravellingChris wrote: ↑Many Canadians--our family included--do fly with European and Asian carriers. For example, Singapore Airlines is our all-time favourite airline to use. We're also partial to THAI, ANA of Japan and Lufthansa. However, we book most of our flights through Air Miles or Expedia so we aren't dealing with those carriers directly.

Singapore and Thai don’t fly to Canada. Ana flies to Vancouver

You need to see the rules of whoever is issuing the ticket.

Dealing with airMiles and Expedia will only complicate things. Air miles would be even more complex

Sgt_Strider wrote: ↑

I think the OTAs do have a 24-hour refund policy.

That’s a huge assumption

GangStarr wrote: ↑

Singapore and Thai don’t fly to Canada. Ana flies to Vancouver

Just because a carrier doesn't fly directly to Canada doesn't mean that a Canadian can't fly with them. Canadians can connect to Singapore Airlines and THAI at Tokyo Narita, Seoul Incheon and Hong Kong--we've done it many times. Fly AC across the Pacific, connect to SQ or TG at an Asian hub.

TravellingChris wrote: ↑ Just because a carrier doesn't fly directly to Canada doesn't mean that a Canadian can't fly with them. Canadians can connect to Singapore Airlines and THAI at Tokyo Narita, Seoul Incheon and Hong Kong--we've done it many times. Fly AC across the Pacific, connect to SQ or TG at an Asian hub.

You really think this needs to be pointed out?

Ticket stock would be 014 in your cases air Canada stock. Thus air Canada 24 hour cancellation rules. If you bought on airCanada.com

GangStarr wrote: ↑ You really think this needs to be pointed out?

Ticket stock would be 014 in your cases air Canada stock. Thus air Canada 24 hour cancellation rules. If you bought on airCanada.com

I pointed it out because you submitted a showboating post in which you attempted to show how much smarter you are than the rest of us by taking issue with multiple posts from other users.

The problem is that there are too many people on this and other boards who feel the need to flaunt their intelligence by picking apart the posts of others. It's an attention-getting device.

TravellingChris wrote: ↑ I pointed it out because you submitted a showboating post in which you attempted to show how much smarter you are than the rest of us by taking issue with multiple posts from other users.

The problem is that there are too many people on this and other boards who feel the need to flaunt their intelligence by picking apart the posts of others. It's an attention-getting device.

Was anything I said wrong. ? It’s called giving advice travellingchris . What a showboating user name.

GangStarr wrote: ↑
Singapore and Thai don’t fly to Canada. Ana flies to Vancouver

SQ does fly to YVR now.

satoshi wrote: ↑ SQ does fly to YVR now.

My mistake. Good to know. I been meaning to try their famous business class prob tough with Aeroplan.

Still one must pay attention to rules of OTA and also which airline the ticket stock is with. Especially with ota

GangStarr wrote: ↑ My mistake. Good to know. I been meaning to try their famous business class prob tough with Aeroplan.

Still one must pay attention to rules of OTA and also which airline the ticket stock is with. Especially with ota

I hope there's a "glitch" that allows the NYC-SIN in J again like a few years back. Though is their J that good? I've been hearing mixed reviews for tight footwells and sleeping angles. I've done short haul F with them intra-SEA but not sure I'd like a 16 hour flight with them over EVA.

I booked on KLM a few weeks ago as part of the Europe seat sale, but I booked the wrong fare class. I filled in the refund form right away as part of their 24-hour cancellation policy, but they're telling me it can take 30-90 days (!) to process. Has anyone gone through these 24 hour cancellation policies before? Does it typically take 30-90 days? I'm going to have to pay my credit card bill before the refund hits if it really takes 30-90 days to process.

enigma54 wrote: ↑ I booked on KLM a few weeks ago as part of the Europe seat sale, but I booked the wrong fare class. I filled in the refund form right away as part of their 24-hour cancellation policy, but they're telling me it can take 30-90 days (!) to process. Has anyone gone through these 24 hour cancellation policies before? Does it typically take 30-90 days? I'm going to have to pay my credit card bill before the refund hits if it really takes 30-90 days to process.

Canadian airlines tend to quote 4-6 weeks to process + 2-3 weeks to post on your statement, but I often find they are much faster than that (maybe in the 1-3 week range, total). 30-90 days is probably inclusive of both steps in the refund process, which tends to be overstated.

Not sure how KLM is... but not much else you can do. All 24-hour cancellation policies work by charging you, and then refunding the charge at a later date. Even though it’s a simple process, they probably get hundreds or thousands of these daily. You're at the mercy of how busy they are.