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Does Costco.ca substitute backordered items?

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  • Feb 22nd, 2021 8:12 am
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Feb 20th, 2021 11:37 am
~Chester~ [OP]
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Feb 20th, 2021 11:37 am

Does Costco.ca substitute backordered items?

Ordered a piano online a few weeks ago on backorder. Checked online and saw a very similar looking piano now in stock. New piano is a higher model with a higher price tag.

Has costco ever substituted an item with a higher end one?

Probably a pipe dream but thought I'd ask.
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Feb 20th, 2021 1:19 pm
ALLCAPS
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Feb 20th, 2021 1:19 pm

~Chester~ wrote: ↑ Has costco ever substituted an item with a higher end one?
A lot of items are dropshipped directly from the manufacturer, so unlikely.
Proud RFD member since January 31, 2007. Feel free to add 3,034 to my post count.
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Feb 20th, 2021 4:48 pm
TylerOakville
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Feb 20th, 2021 4:48 pm

Many items (tend to find the large and/or more expensive items) from Costco are usually shipped directly from the manufacture.

Your Piano is most likely one of those items so no.

You can most likely cancel your back order and place an order for the new one if needed.
Here to buy stuff I don't need
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Feb 20th, 2021 7:09 pm
~Chester~ [OP]
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Feb 20th, 2021 7:09 pm

Thanks for the feedback!

Will wait a few more days and place another order if first one is canceled.
Feb 21st, 2021 4:07 pm
Paigne
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Feb 21st, 2021 4:07 pm

No Costco generally will cancel an order if they can secure the exact item you order.
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