Shopping Discussion

Does Costco.ca substitute backordered items?

  • Last Updated:
  • Feb 22nd, 2021 8:12 am
[OP]
Jr. Member
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Dec 6, 2005
121 posts
14 upvotes
Vancouver

Does Costco.ca substitute backordered items?

Ordered a piano online a few weeks ago on backorder. Checked online and saw a very similar looking piano now in stock. New piano is a higher model with a higher price tag.

Has costco ever substituted an item with a higher end one?

Probably a pipe dream but thought I'd ask.
5 replies
Deal Addict
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Jan 3, 2014
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Vancouver(ish)
~Chester~ wrote: Has costco ever substituted an item with a higher end one?
A lot of items are dropshipped directly from the manufacturer, so unlikely.
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Jr. Member
Jul 20, 2017
135 posts
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Many items (tend to find the large and/or more expensive items) from Costco are usually shipped directly from the manufacture.

Your Piano is most likely one of those items so no.

You can most likely cancel your back order and place an order for the new one if needed.
[OP]
Jr. Member
User avatar
Dec 6, 2005
121 posts
14 upvotes
Vancouver
Thanks for the feedback!

Will wait a few more days and place another order if first one is canceled.
Deal Addict
Feb 19, 2017
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No Costco generally will cancel an order if they can secure the exact item you order.

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