Does Costco.ca substitute backordered items?

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Feb 22nd, 2021 8:12 am

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Feb 20th, 2021 11:37 am

~Chester~ [OP]: Jr. Member; Dec 6, 2005; 121 posts; 14 upvotes; Vancouver

Feb 20th, 2021 11:37 am

Does Costco.ca substitute backordered items?

Ordered a piano online a few weeks ago on backorder. Checked online and saw a very similar looking piano now in stock. New piano is a higher model with a higher price tag.

Has costco ever substituted an item with a higher end one?

Probably a pipe dream but thought I'd ask.

5 replies

Feb 20th, 2021 1:19 pm

ALLCAPS: Deal Addict; Jan 3, 2014; 2780 posts; 2039 upvotes; Vancouver(ish)

Feb 20th, 2021 1:19 pm

~Chester~ wrote: ↑ Has costco ever substituted an item with a higher end one?

A lot of items are dropshipped directly from the manufacturer, so unlikely.

Proud RFD member since January 31, 2007. Feel free to add 3,034 to my post count.

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Feb 20th, 2021 4:48 pm

TylerOakville: Jr. Member; Jul 20, 2017; 135 posts; 102 upvotes

Feb 20th, 2021 4:48 pm

Many items (tend to find the large and/or more expensive items) from Costco are usually shipped directly from the manufacture.

Your Piano is most likely one of those items so no.

You can most likely cancel your back order and place an order for the new one if needed.

+2

Feb 20th, 2021 7:09 pm

~Chester~ [OP]: Jr. Member; Dec 6, 2005; 121 posts; 14 upvotes; Vancouver

Feb 20th, 2021 7:09 pm

Thanks for the feedback!

Will wait a few more days and place another order if first one is canceled.

Feb 21st, 2021 4:07 pm

Paigne: Deal Addict; Feb 19, 2017; 3849 posts; 2402 upvotes; Vancouver

Feb 21st, 2021 4:07 pm

No Costco generally will cancel an order if they can secure the exact item you order.

+2

Feb 22nd, 2021 8:12 am

Swerny: Deal Guru; Oct 5, 2008; 13648 posts; 7778 upvotes; Toronto

Feb 22nd, 2021 8:12 am

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