Does Costco Washer / Dryer installation come with parts?

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Nov 29th, 2022 8:41 pm

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Oct 14th, 2020 8:12 am

DirtPoor [OP]: Sr. Member; May 10, 2017; 634 posts; 453 upvotes

Oct 14th, 2020 8:12 am

Does Costco Washer / Dryer installation come with parts?

I ordered LG washer & dryer and it will be delivered to my place in a week.
I was wondering if I need to go out and buy parts for washer and dryer (like vents) for installation?
I heard that installers bring parts for washer to be installed, but I'm not sure about dryer.
Anybody who previously ordered from Costco washer/dryer have an insight into this?
Thanks

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25 replies

Oct 14th, 2020 9:04 am

Pete_Coach: Deal Expert; May 10, 2005; 36510 posts; 10847 upvotes; Ottawa

Oct 14th, 2020 9:04 am

The delivery people will only deliver and may not even hook it up. They are not "installers". They may not have the liability for that.
I certainly hope you have venting built into your house for the dryer. Otherwise it could cost a lot extra.

+2

Oct 14th, 2020 9:28 am

walleye*guy: Deal Addict; Mar 30, 2004; 2550 posts; 1635 upvotes; Edmonton

Oct 14th, 2020 9:28 am

With the white glove delivery service:
They will hook it up, they bring the hoses for the washer.
They won’t install venting. It has to be existing, they will hook it up.

They will remove the old units.

The bitterness of poor quality remains long after the sweetness of low price is forgotten....

+1

Oct 14th, 2020 9:49 am

PointsHubby: Deal Expert; Feb 7, 2017; 23958 posts; 23048 upvotes; Eastern Ontario

Oct 14th, 2020 9:49 am

These days...
If you order a Washer (or Dishwasher)
They don’t come with hoses
You have to buy a kit
So as to do a DIY Install, or hire someone to do it for you

Washer Kit = https://www.lowes.ca/product/washer-par ... -330656556

Dishwasher Kit = https://www.lowes.ca/product/plumbing-i ... ipe-125371

Dryers haven’t come with exhaust hoses for eons (decades ? )

Dryer Kit = https://www.lowes.ca/product/dryer-part ... kit-325782

Stay away from plastic accordian dryer hoses (fire hazard * )
And the metal / foil ones (shown here) are only a bit better
Rigid piping is best, and what most new builds have now ... along with exit vents up the wall vs near the floor

* Best advice ... no matter what type of dryer venting you have ... vacuum your dryer hoses & venting (inside & out ) AT LEAST ONCE A YEAR

+1

Oct 14th, 2020 11:16 am

Toukolou: Deal Fanatic; Dec 4, 2009; 7947 posts; 3769 upvotes

Oct 14th, 2020 11:16 am

DirtPoor wrote: ↑ I ordered LG washer & dryer and it will be delivered to my place in a week.
I was wondering if I need to go out and buy parts for washer and dryer (like vents) for installation?
I heard that installers bring parts for washer to be installed, but I'm not sure about dryer.
Anybody who previously ordered from Costco washer/dryer have an insight into this?
Thanks

Want the most definitive answer...call Costco.

"I'm a bit upset. I've been grab by the back without any alert and lubrification"
Lucky

+5

Oct 14th, 2020 2:26 pm

DoorCrasher: Penalty Box; Nov 21, 2013; 8128 posts; 9304 upvotes; Montréal

Oct 14th, 2020 2:26 pm

Calling Costco is useless.

Bought a LG laundry set few months ago at Costco.ca. called Costco, they said no, washer hoses are not included. Their page says it is included. I asked the delivery men, and they handed me 2 X 5 or 6 FT stainless steel braided hoses for free. They did not hooked the appliances, but it is an easy DYI of a few minutes for both.

For the dryer, hose to hook to hot water supply for steam feature were included with the appliance, not provided by Costco

+2

Oct 14th, 2020 3:05 pm

GSXXRR: Deal Addict; Dec 15, 2001; 3366 posts; 1188 upvotes; Toronto

Oct 14th, 2020 3:05 pm

From experience.

Costco "white glove service" is YMMV. It's dependent on the contractor assigned to you.

I believe there's a few different contractors per region. Some will follow Costco's instruction, while others won't.

I had a bad experience where I had to remind them, what they are responsible for. The delivery driver got angry, said Costco never gave them those instructions and started bad mouthing them.

+2

Oct 14th, 2020 3:06 pm

milolai: Deal Fanatic; Dec 24, 2005; 5769 posts; 1607 upvotes

Oct 14th, 2020 3:06 pm

they come with no parts

be wary of costco delivery -- they use a shit company called Metro 2 Home.
I have never ever had such poor service from any company in my life.
a) the delivery guys did not wear masks
b) the delivery guys damaged the appliance
c) the delivery guys actually delivered the wrong appliance and i did not realize for a few days (i ordered the induction range and a non induction model was delivered)

i could go on and on. basically costco is amazing
but whatever company costco is using is dogshit. i am not sure how costco lets this continue.

+2

Oct 14th, 2020 5:09 pm

rogerrabbit168: Deal Addict; Feb 25, 2007; 3067 posts; 751 upvotes

Oct 14th, 2020 5:09 pm

milolai wrote: ↑ they come with no parts

be wary of costco delivery -- they use a shit company called Metro 2 Home.
I have never ever had such poor service from any company in my life.
a) the delivery guys did not wear masks
b) the delivery guys damaged the appliance
c) the delivery guys actually delivered the wrong appliance and i did not realize for a few days (i ordered the induction range and a non induction model was delivered)

i could go on and on. basically costco is amazing
but whatever company costco is using is dogshit. i am not sure how costco lets this continue.

OMG, I bought a GE gas range, they deliver an induction range to my house, they only realize their mistakes when they unload the range on my driveway. mess up my gas fitter from installing range (because i setup appointment already)

+1

Oct 14th, 2020 5:17 pm

torontotim: Deal Addict; Nov 17, 2012; 4844 posts; 4386 upvotes; Toronto

Oct 14th, 2020 5:17 pm

Go get a set of stainless steel braided supply lines for the hot and cold water.

Throw the ones that come with the washing machine in the trash (or better send them to Value Village or use them outside if you need some really short hoses for something).

Is there an existing dryer and vent already in place? Replacing one?

You should know the specifications of the dryer you chose and purchased, and if it matches the vent size you have today. Get the necessary duct work to connect dryer to vent. Worst case if they arrive with good material and use it, you can return what you purchased.

+2

Oct 14th, 2020 5:36 pm

teoconca: Deal Guru; Oct 16, 2008; 10279 posts; 4547 upvotes; Vaughan

Oct 14th, 2020 5:36 pm

Make no sense, they come with parts. The most they do is bring in and connect it to the electrical outlet. They are not installer. That is extra service, extra pay.

People pay for appliances, the parts are always cost extra to buy separately.

Best is to call Costco and verify.

...

+1

Oct 14th, 2020 5:54 pm

GoodFellaz: Temp. Banned; Jun 24, 2015; 7649 posts; 2507 upvotes; 0 downvotes

Oct 14th, 2020 5:54 pm

my brother in law ordered a new washer and dryer from costco, the sales guy said they do not come with hoses so he ordered a set of stainless steel braided ones, and when the washer was delivered, he opened the washer door, and what do you know, a set of hoses were in there, the driver then told him well ,those are extra ones since you ordered some already. and my brother in law was like "why did i even need to order these?" rofl, so they always try to upsell you and trick you, use your head first and check

secondly, we were able to install the washer our self,the driver said he is not an installer he just delivers it, and it was actually quite simple we put the blue hose to the cold, the red hose to the hot ,and the drain to the drain pipe and voila, it worked.

Supermarket worker at Fortino's
I'm Not a Wise Guy but more of a Good Fella~!
Drive an Escalade

Oct 14th, 2020 6:16 pm

DoorCrasher: Penalty Box; Nov 21, 2013; 8128 posts; 9304 upvotes; Montréal

Oct 14th, 2020 6:16 pm

teoconca wrote: ↑ Make no sense, they come with parts. The most they do is bring in and connect it to the electrical outlet. They are not installer. That is extra service, extra pay.

People pay for appliances, the parts are always cost extra to buy separately.

Best is to call Costco and verify.

Curious that nobody read what I experienced....

Here's a screenshot of Costco washers and dryers page

+1

Oct 15th, 2020 7:53 am

chimaican: Deal Expert; Oct 23, 2008; 17489 posts; 15543 upvotes; GTA, ON

Oct 15th, 2020 7:53 am

DoorCrasher wrote: ↑ For the dryer, hose to hook to hot water supply for steam feature were included with the appliance, not provided by Costco

I believe the instructions clearly state for dryer steam function to hook it up to COLD water line, not hot?

Tis banana is IRIE 😎

10% off is cold, 50% off is warm, 75% off is hot, but FREE IS RFD!

+2

Oct 15th, 2020 10:23 am

DoorCrasher: Penalty Box; Nov 21, 2013; 8128 posts; 9304 upvotes; Montréal

Oct 15th, 2020 10:23 am

chimaican wrote: ↑ I believe the instructions clearly state for dryer steam function to hook it up to COLD water line, not hot?

You stand correct, my bad. I definitely hooked it up to the cold water tap, as per the instructions. Thanks for the correction

Oct 15th, 2020 10:32 am

gfnstew: Member; Apr 17, 2016; 358 posts; 267 upvotes; Toronto

Oct 15th, 2020 10:32 am

milolai wrote: ↑ they come with no parts

be wary of costco delivery -- they use a shit company called Metro 2 Home.
I have never ever had such poor service from any company in my life.
a) the delivery guys did not wear masks
b) the delivery guys damaged the appliance
c) the delivery guys actually delivered the wrong appliance and i did not realize for a few days (i ordered the induction range and a non induction model was delivered)

i could go on and on. basically costco is amazing
but whatever company costco is using is dogshit. i am not sure how costco lets this continue.

I had a terrible experience with M2H delivery. After 5 scheduled deliveries, finally received washer and dryer. Took months. Every time they messed up, it had to be escalated. One time, they showed up with washing machine only. Another time, they showed up with no dryer at all. Costco ended up creating a new order just for the dryer in order to get it delivered, then the leg was damaged when they brought it in.

I had to ask for the hoses for washing machine, and they took them from another delivery. Costco website explicitly said water hoses were included.

Feb 26th, 2021 4:15 pm

starchoice: Deal Addict; Oct 13, 2007; 4567 posts; 3499 upvotes; Edmonton

Feb 26th, 2021 4:15 pm

With all the people getting appliances from Costco, it's amazing that more people have not chimed in regarding the supply of these hoses by Costco and if supplied, are they the rubber hoses that used to come with the machines or better ones?

Costco appliance prices aren't that great. I saw that they had some front loads in the warehouse (these are pick up only, no installation) and the online price is actually $150 more for each of a washer and dryer or $300 difference. This is ridiculous for what is just basically delivery and haul away.

Was also looking online at a top load set. These were basically the same price everywhere and overnight they increased the price by $100 or the set, actually making them very uncompetitive. Yea, that extra year warranty is a bonus but not actually worth anything if you don't use it. The likelihood of breakdown is the first year for any defects.

+1

Feb 26th, 2021 5:04 pm

porchemasi: Deal Addict; Aug 28, 2010; 1285 posts; 334 upvotes; Toronto

Feb 26th, 2021 5:04 pm

Do they stack the washer/dryer if you buy the stacking kit?

Feb 26th, 2021 6:14 pm

chimaican: Deal Expert; Oct 23, 2008; 17489 posts; 15543 upvotes; GTA, ON

Feb 26th, 2021 6:14 pm

starchoice wrote: ↑ With all the people getting appliances from Costco, it's amazing that more people have not chimed in regarding the supply of these hoses by Costco and if supplied, are they the rubber hoses that used to come with the machines or better ones?

Costco appliance prices aren't that great. I saw that they had some front loads in the warehouse (these are pick up only, no installation) and the online price is actually $150 more for each of a washer and dryer or $300 difference. This is ridiculous for what is just basically delivery and haul away.

Was also looking online at a top load set. These were basically the same price everywhere and overnight they increased the price by $100 or the set, actually making them very uncompetitive. Yea, that extra year warranty is a bonus but not actually worth anything if you don't use it. The likelihood of breakdown is the first year for any defects.

Price in warehouse has always been cash'n'carry, whereas the online price incorporate the cost of S&H.

As for hoses: if the braided ones are included, it should be listed online. At one time they were listed for all appliances, but since then, I think it's just a select few.

Tis banana is IRIE 😎

10% off is cold, 50% off is warm, 75% off is hot, but FREE IS RFD!

Feb 27th, 2021 12:57 am

slowtyper: Deal Guru; Sep 2, 2008; 12444 posts; 2187 upvotes

Feb 27th, 2021 12:57 am

porchemasi wrote: ↑ Do they stack the washer/dryer if you buy the stacking kit?

My delivery guys stacked it (I provided the kit) and installed washer dryer. What they wouldn't do is disconnect the old one. I did the disconnection, they pulled it out and did everything else.

Edit oops just remembered I used Rona not Costco delivery. Sorry

+2

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