So far am quite pleased w/ the DD service. I reached out earlier to DD regarding not being able to sign up for the RBC 1 year promotion.
True, they aren't bad but one thing I don't like about DD is that most of their offers are for delivery only whereas Uber Eats also have pick up options. Sometimes even 50% off is the same as just going to the store and picking it up with the higher cost of items, fees and tips.KravenHead wrote: ↑ So far am quite pleased w/ the DD service. I reached out earlier to DD regarding not being able to sign up for the RBC 1 year promotion.
Not only did they fix the issue but also posted a 10$ credit to the account.
The 10$ Pizza code works for take out orders.
Doordash being higher than UberEats or skip is a different issue, but margins on the menu price isn't really news.kooltilltheen wrote: ↑ I compared the prices of about 20 different restaurants and 2 of them aside (and even those 2 had some items with margin on them), every single one of them had additional margin per item on them (some even had margins on top of what UberEats or Skip was charging for the same item!). In other words, if the restaurant charged 10 bucks for an item, Doordash was selling that same item for upto 13 bucks.
Nope. That's why I'm on the internet arguing with strangers. If I had anything better to do I'd probably be doing it.Do you not have anything else to do rather than argue with strangers on the internet
Both are issues for me personally. There's sufficient restaurants here that don't charge extra margins on uber and skip here that I will never pay extra margins if I don't have todeath_hawk wrote: ↑ Doordash being higher than UberEats or skip is a different issue, but margins on the menu price isn't really news.
The restaurant industry runs on razor thin margins and in some places where fees remain uncapped, these services want upwards of 30%.
I'd laugh all the way out the door if I could make 30%. If I pay someone else 30% to deliver my food, I'd be losing money.
A markup is basically mandatory with these services which is why everyone always says order directly if you can. It's cheaper and more money goes to the restaurant operator.
the restaurant sets the price but I'm guessing the increased margin is to make up for the fee they would have to pay to doordash/uber. Other option is to order takeout directly from the restaurant and pick up yourself? It's the price you pay for conveniencekooltilltheen wrote: ↑ I compared the prices of about 20 different restaurants and 2 of them aside (and even those 2 had some items with margin on them), every single one of them had additional margin per item on them (some even had margins on top of what UberEats or Skip was charging for the same item!). In other words, if the restaurant charged 10 bucks for an item, Doordash was selling that same item for upto 13 bucks.
Add their own fees on top of that and i was looking at between 8-10 bucks on a ~30 bucks order (and that was "after" having the Dashpass discounts). Screw that!
Really? The only way I can see that ever working is if their margins were huge to begin with, which most restaurants aren't.kooltilltheen wrote: ↑ There's sufficient restaurants here that don't charge extra margins on uber and skip here that I will never pay extra margins if I don't have to
Nope. That's why I'm on the internet arguing with strangers. If I had anything better to do I'd probably be doing it.Do you not have anything else to do rather than argue with strangers on the internet
Dash Pash kicks in at $12. Uber Eats Pass iirc is $15. That was enough for me to cancel UE and go back to Door Dash. If you're just ordering for one, $15 for one meal is quite high whereas there are a lot more choices between that $12 to $15 range
As someone who used to work for a food delivery company (albeit it was Foodpanda ~10 years back in Singapore), believe me when I say, most successful restaurants have sufficient margins that they can negotiate decent terms with the delivery company (for example, Doordash gains as much by having say Cactus Club Cafe as the latter gains from being on Doordash). The challenge lies when the restaurant is a small one - the likes of Doordash likely abuse their margins and make them work on pennies in revenue in return (which is when the margins get added to the items by the restaurant).death_hawk wrote: ↑ Really? The only way I can see that ever working is if their margins were huge to begin with, which most restaurants aren't.
If there's no markup on delivery apps, their margins must have been massive in the first place which means you're probably over paying compared to the competition.
Either that or they don't know how to price their product correctly and won't be in business for much longer.
Can't really compare the food industry in Asia to North America... It's similar to how it's standard to tip 15-20% here to top up the employees salary for their "service" whereas tipping is seen disrespectful in some parts of Asia.kooltilltheen wrote: ↑ As someone who used to work for a food delivery company (albeit it was Foodpanda ~10 years back in Singapore), believe me when I say, most successful restaurants have sufficient margins that they can negotiate decent terms with the delivery company (for example, Doordash gains as much by having say Cactus Club Cafe as the latter gains from being on Doordash). The challenge lies when the restaurant is a small one - the likes of Doordash likely abuse their margins and make them work on pennies in revenue in return (which is when the margins get added to the items by the restaurant).
It's a weird mentality here in North America that restaurants and stores are allowed to add margins to their products just because they are being sold through a third-party service. If anything, their agreement with the third-party should cover this revenue gap and it should then be added to the delivery service fees (instead, the service fees is an altogether additional margin that is covered by the customer here which makes zero sense to me)
I guess convenience is pricier here than in pretty much any part of Asia (including the expensive countries such as Singapore) but I digress...
