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Dyson

Airwrap Free Paddle Brush and Detangling Comb for Existing Owners ($90 value) [YMMV]

  • Last Updated:
  • Mar 16th, 2022 2:45 pm
Jr. Member
Mar 21, 2016
181 posts
150 upvotes

[Dyson] Airwrap Free Paddle Brush and Detangling Comb for Existing Owners ($90 value) [YMMV]

I saw this in a Facebook group I'm in where existing Airwrap owners chatted into Dyson about getting a complementary paddle brush ($54.99) and detangling comb ($34.99). Apparently they come with the Airwraps now and if you got an Airwrap that didn't have them in it, they'll send it to you for free.

All you have to do is chat into them via their website and say that your Airwrap didn't come with the paddle brush and detangling comb. If your Airwrap isn't registered, they will ask for the serial number so they can register it first. I did this and the rep told me I will get both of them complimentary. I purchased my Airwrap through the Dyson website in April 2021.

YMMV. In the Facebook group, some people weren't able to get them if they didn't purchase their Airwrap directly from Dyson. But after some more discussion with the reps, they were able to convince them to give it to them. Definitely depends on who you get on chat. Definitely worth a shot.

Paddle Brush: https://www.dysoncanada.ca/en/support/j ... /971062-02
Detangling Comb: https://www.dysoncanada.ca/en/support/j ... /965003-02
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Last edited by smiddy16 on Feb 19th, 2022 9:44 am, edited 1 time in total.
37 replies
Sr. Member
Oct 8, 2010
993 posts
280 upvotes
GTA
They told me it was only for special gift edition.
Jr. Member
Mar 21, 2016
181 posts
150 upvotes
send242me wrote: They told me it was only for special gift edition.
Some people chatted in a few times before they got a rep that gave it to them. I was lucky I got one that sent it to me on my first try.
Jr. Member
May 27, 2015
123 posts
122 upvotes
Toronto
I received "Yes that is untrue information and not a current promotion that we have "
Sr. Member
Oct 8, 2010
993 posts
280 upvotes
GTA
send242me wrote: They told me it was only for special gift edition.
Actually I asked again politely and he was able to send me those.
Thanks OP
Jr. Member
Mar 21, 2016
181 posts
150 upvotes
send242me wrote: Actually I asked again politely and he was able to send me those.
Thanks OP
Awesome that's great! Glad to hear you got it
Sr. Member
User avatar
Nov 4, 2008
603 posts
1233 upvotes
Toronto
send242me wrote: Actually I asked again politely and he was able to send me those.
Thanks OP
Did you ask the same agent? Or did you try chat again and get another agent?
Sr. Member
Oct 8, 2010
993 posts
280 upvotes
GTA
easy-e wrote: Did you ask the same agent? Or did you try chat again and get another agent?
Same agent.
Sr. Member
User avatar
Nov 4, 2008
603 posts
1233 upvotes
Toronto
send242me wrote: Same agent.
What was your approach? I just tried and had no luck. Had someone by the name of Jasmine. She was telling me that it wasn't part of a current promo. I was very patient on the chat and told her I was hoping to get the same products as if I had ordered off the site.

Going to try online chat again later or maybe give them a call.
Sr. Member
Jul 19, 2016
600 posts
463 upvotes
Ontario
I got through over live chat and could only get 1 attachement - The paddle brush.
Apparently the comb is out of stock.

So 1 better than none :)

Thx OP!
Deal Addict
Feb 20, 2008
2674 posts
801 upvotes
So does anyone know where I can buy an Airwrap for MSRP???
Nobody ever upvote me again. I have 600 upvotes and that is the PERFECT number. Don't hit that button. I know it's tempting given my high quality posts on RedFlagDeals.com, the best page on the Internet since 1998 - but please don't hit that button.
Deal Addict
User avatar
Feb 26, 2006
4627 posts
3267 upvotes
Ottawa
We currently do not have a promotion like this and these are the promotions that we are currently having Supersonic: https://www.dysoncanada.ca/en/forms/sup ... attachment Airwrap: https://www.dysoncanada.ca/en/forms/air ... attachment

EDIT 1:
Chat person was Zandee, said incorrect info off facebook, wouldn't budge when I told him other people were getting promo. Said he had no forms to fill it out. Avoid this person.

EDIT 2: - Success
Chat person Jaya, they processed the items. I opened incognito window, did chat, they asked serial number and place of purchase. They shipped it out. I got order confirmation.

EDIT 3: - Trying my luck
Airwrap: https://www.dysoncanada.ca/en/forms/air ... attachment
It's a hair comb attachment.. you may get it based on where you purchased and your serial number. Dunno gave it a go.

Edit 4 - :(
My luck ran out, they emailed me to say someone already helped me with the promo items. can't get the 3rd complimentary attachment.


Thanks OP
Last edited by shylok on Feb 19th, 2022 3:39 pm, edited 4 times in total.
Jr. Member
Mar 21, 2016
181 posts
150 upvotes
sunstar1980 wrote: I got through over live chat and could only get 1 attachement - The paddle brush.
Apparently the comb is out of stock.

So 1 better than none :)

Thx OP!
They told me the same thing but they were looking at the Prussian blue comb. Send them the link in my original post as those ones are in stock. When I sent my agent the link he sent me one of those ones. They're the same just different colour
Newbie
Nov 19, 2015
89 posts
42 upvotes
White Rock, BC
Tried 3 different chats and all told me the same thing. The only free item you can get is the wide tooth comb attachment.
Newbie
Sep 9, 2020
4 posts
3 upvotes
GTA
I did the chat with two agents and was told the promotion has expired
Jr. Member
Mar 21, 2016
181 posts
150 upvotes
shylok wrote: We currently do not have a promotion like this and these are the promotions that we are currently having Supersonic: https://www.dysoncanada.ca/en/forms/sup ... attachment Airwrap: https://www.dysoncanada.ca/en/forms/air ... attachment

EDIT 1:
Chat person was Zandee, said incorrect info off facebook, wouldn't budge when I told him other people were getting promo. Said he had no forms to fill it out. Avoid this person.

EDIT 2: - Success
Chat person Jaya, they processed the items. I opened incognito window, did chat, they asked serial number and place of purchase. They shipped it out. I got order confirmation.

EDIT 3: - Trying my luck
Airwrap: https://www.dysoncanada.ca/en/forms/air ... attachment
It's a hair comb attachment.. you may get it based on where you purchased and your serial number. Dunno gave it a go.
Thanks OP
Glad you got it! I chatted with Vishwanath.
Sr. Member
Jun 10, 2015
715 posts
345 upvotes
Chatted with Katisha and their only promo is for the complimentary Wide-tooth comb attachment.
Deal Addict
Oct 16, 2005
1746 posts
1010 upvotes
Was able to get both. Just called customer service and explained I just purchased beginning of feb.
Deal Addict
User avatar
Feb 26, 2006
4627 posts
3267 upvotes
Ottawa
Superman_2099 wrote: Was able to get both. Just called customer service and explained I just purchased beginning of feb.
Both as in all 3 items?
Deal Addict
Oct 16, 2005
1746 posts
1010 upvotes
shylok wrote: Both as in all 3 items?
When you say 3, I got the wide tooth comb (previous post), detangler and the paddle brush

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