Automotive

Eavesdropping while negociating

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  • Mar 26th, 2018 1:11 pm
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[OP]
Newbie
Nov 22, 2012
3 posts
Ottawa

Eavesdropping while negociating

Would like to know if eavesdropping on your negociating between the customer and the salesperson on the part of the sale manager is common in Canada. Just happen to me this weekend?

Thanks
4 replies
Jr. Member
Apr 7, 2003
126 posts
38 upvotes
Newmarket
I wouldn't think it would matter anyway since the Salesperson and Manager work as a team against you anyway regardless of what the salesperson tells you. The manager will be told everything by the salesperson so that they can formulate a strategy against you.
Deal Addict
User avatar
Jul 5, 2011
2364 posts
2661 upvotes
Toronto
Yes it's common for a few reasons;

1. They don't trust the Sales Rep you're working with and want to make sure that he/she isn't lying to them when they come to work on the deal

2. The Sales Rep you're working with might be new / has made some recent missteps and is being shadowed to make sure they're doing their job properly

3. It could be the "Floor Manager" who is on standby to see if you're going to walk - if they hear the conversation heading away from the sale, it's likely they'll jump in to the conversation to try and close the deal... This is the most likely scenario

4. The Sales Manager might just be bored and walking around in the showroom

5. The Sales Manager might be expecting to jump in anyway to handle negotiations and wants to have as much information as possible to make sure he/she knows what you've been working on

Sales Manager involvement in Canadian dealers is common ... eavesdropping is part of that involvement.
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[OP]
Newbie
Nov 22, 2012
3 posts
Ottawa
Thanks a lot for your answer.

Danduc
Deal Expert
User avatar
Oct 23, 2008
17732 posts
15821 upvotes
GTA, ON
They tag team to get you to sign that contract.

Just have your OTR numbers prepared ahead of time and walk if you can't get close to that number.
Tis banana is IRIE 😎

10% off is cold, 50% off is warm, 75% off is hot, but FREE IS RFD!

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