EBay: Buyer saying he never recieved the item
Shipped it out via Canada Post, and now 1 month later the buyer is saying he never got the package.
I've opened an investigation with USPS and am waiting to hear back from them, but in the meantime I did my own research.
The address the seller provided me goes to this mail forwarding company:
The reviews for this place is full of people saying this company assists in fraud and scams.....
Buyer has opened a case and eBay wants me to respond within 3 days.
I'm thinking I'm just going to have to take the loss.. And refund this guy. Either he's scamming me or he got scammed himself.
Any advice on what I can do.