Ordered the V11 Tuesday, arrived earlier today.
Perfect condition, completely clean barring a minor scratch on the canister and the screen being completely shattered.
Will update once I hear back from Dyson.
Edit: Called them, 40 minutes on hold, phone support was really nice. First looked at sending me a new motor / body unit, those were out of stock, so replacement refurb unit it is. They sent me a Puralator mailing label by email, once I sent that back they'll send me another refurb unit.
Perfect condition, completely clean barring a minor scratch on the canister and the screen being completely shattered.
Will update once I hear back from Dyson.
Edit: Called them, 40 minutes on hold, phone support was really nice. First looked at sending me a new motor / body unit, those were out of stock, so replacement refurb unit it is. They sent me a Puralator mailing label by email, once I sent that back they'll send me another refurb unit.
Last edited by macdja38 on Oct 16th, 2020 2:14 pm, edited 1 time in total.