Called them up, Service rep said she cannot cancel since I'm under a contract. They asked me to pay everything from now until May 2021 to cancel. I was shocked because a notification was not provided that my contract was renewed, They didn't even ask if they can go ahead and renew.
Its currently in dispute. Am I in the wrong somewhere?
My house is about 10 years old and furnace is most likely out of warranty. I know you can do without an AC plan, but having an operational heating system is an absolute must considering where we live.