Enercare charging me to pick up a broken water heater?
My enercare water heater (13 years old) broke 2 weeks ago. I ended up buying my own and replacing it. Enercare told me they would pick up it free of charge. When they picked it up they emailed me an invoice for 75 + tax. I feel like I'm being scammed - I explicitly was told that the pickup would be free and now they're charging me 75 to pick up a scrap piece of metal I could've left for the City to pick up. Has anybody else gone through this and have any suggestions on what to do?