Error at the gas pump, selected regular and paid for premium

booblehead wrote: ↑ So, you are saying you got regular gas at premium grade gas prices ? What does your receipt say ? If you have that, you may have valid grounds to complain.

In any case, you can also .....

https://www.ic.gc.ca/eic/site/mc-mc.nsf ... 00007.html

File a complaint with esso head office too.

Pretty sure you won’t get any compensation (because you are currently using the product up)

Tommy74 wrote: ↑ Rushing to gas station to avoid nightly spike?? Who does that? Stop on the way from work, fill it up and done. Extra trip burns more gas than your savings. It's like those idiots at Costco gas station, idling 45 minutes, because it's 5 cents cheaper than Petro station across the street. Can't fix stupid.

Beamerguy28 wrote: ↑ As I started filling I realized was being charged much more than $1.16/litre, they were charging me for premium gas. After already pumping over 30 litres and paying way more than I should be...

Tommy74 wrote: ↑ Rushing to gas station to avoid nightly spike?? Who does that? Stop on the way from work, fill it up and done. Extra trip burns more gas than your savings. It's like those idiots at Costco gas station, idling 45 minutes, because it's 5 cents cheaper than Petro station across the street. Can't fix stupid.

mxthor3 wrote: ↑ What's the receipt say?

Beamerguy28 wrote: ↑ It says I got premium, so weird I’ve never had this happen before. Looks like something was faulty with the pump.

Beamerguy28 wrote: ↑ It says I got premium

Beamerguy28 wrote: ↑ I honestly don’t know what I got, I’m assuming there was just something wrong with the pump and gave me premium. I understand I am using the product and that it is very likely what I got is premium gas, it’s just frustrating that I’m stuck paying for an error on their part. The funny part of this is I NEVER go to Esso, I’ve been sticking to shell for years now, but I had been give. an Esso gift card a few weeks ago and I wanted to get rid of it.

100Pacer wrote: ↑ So you’re complaining but in reality you’re not out of pocket?

I love RFD.

Beamerguy28 wrote: ↑ Again, people really can’t read here. I did not get what I wanted or needed. It’s like getting an iPhone and paying for it when you only ordered headphones. Why should I pay for something that I didn’t choose? Premium is useless to me.

Beamerguy28 wrote: ↑ Again, people really can’t read here. I did not get what I wanted or needed. It’s like getting an iPhone and paying for it when you only ordered headphones. Why should I pay for something that I didn’t choose? Premium is useless to me.

Beamerguy28 wrote: ↑ Hello everyone,

Last night I was pumping gas at an Esso in Scarborough, I had rushed to get gas before 12 to avoid the nightly spike in prices. As I pulled up to the pump and selected the grade of gas, there was no indication of the grade I had selected, I pressed 87 a bunch of times then decided to start filling. As I started filling I realized I was being charged much more than $1.16/litre, they were charging me for premium gas. After already pumping over 30 litres and paying way more than I should be, I went in and spoke to the attendant who claimed there was nothing he could do, then began mocking me claiming I didn’t know what grade of fuel my car takes. He told me to call the manager today after 10, which I did, but there was no manager there today. Am I SOL or can I expect any form Of compensation from them? I’m hoping their cameras could potentially see that I did select the grade I wanted. Could this be some sort of rigged pump on their end? This is known as being a pretty scummy Esso.

Thanks for reading

100Pacer wrote: ↑ You got gas you didn’t have to pay for. You’re just upset you couldn’t get another little bit more for free.

Esso scam indeed.