ExpediaForTD $50 Travel Voucher Price Match Guarantee SCAM
A friend of mine just tried to book a hotel on ExpediaForTD using his $50 voucher. He was unable to do so and contacted the customer service. After a long wait, they told them he cannot do that and Emailed him Terms and Conditions that are DIFFERENT than they have on the website.
Here are Terms of the $50 price match voucher, given to you and what you will find on their website:
Now,
here are the Terms and Conditions Scammers at Expedia emailed him, denying the voucher:
Some of your already expressed the frustration trying to get them to pricematch as they are trying very hard not to, I was resubmitting my screenshots for EVERY bookings because they would deny it, for nonsense reasons and I had to do follow up emails on every one of those bookings to tell them THEY ARE WRONG. So, that's their first scam. They deny price match to see if you will let it go. Most people do, unfortunately. Their response to me telling them they are wrong was always an automated email telling me my price match was successful.
They also tell you how they are "busy" and how it can take them up to 14 days to respond... All that leaves you hanging if they find a mistake/error that could have been resubmitted or fixed if they replied sooner. But after 2-8 days( my experience) prices change and you can't do much. So did lose on some vouchers because of it. Though I have also over 6 vouchers that I did get( remember, they denied all of them the first time and I told them they are wrong). I haven't used them yet as I was planning to use them sometime in April-May.
From the email which I received from my friend, he already sent them and email as well as email to TICO and TD bank. I am also suggested to him to contact a few newspapers, TV and perhaps CBC Market Place. This IS a scam and they certainly can't do what they are doing. I can only imagine how many people they send this FAKE terms and conditions in order to avoid folks using the coupon.
Here are Terms of the $50 price match voucher, given to you and what you will find on their website:
Future Travel Credit Terms and Conditions - Canada
This offer is from Expedia, Inc. and is available to ExpediaForTD.com customers in Canada only.
The Price Guarantee Voucher (the "Voucher") may be used once only, and is valid for a discount of up to C$50 towards a new booking on ExpediaForTD.com that is pre-paid at the time of booking of either: (A) one (1) room at an Expedia® Rate ("ER") hotel; or (B) one (1) flight plus ER hotel package booking. The cost of the booking (excluding taxes and fees) must be at least C$100.
The Voucher is valid for one (1) year from date of issuance, rounded to the last day of the month (for example, if your voucher is issued on January 18, 2009, you have until January 31, 2010 to redeem).
There are no blackout dates when using the Voucher. Bookings are subject to availability at the time of booking and all applicable terms and conditions.
This offer may be combined with discounts or promotional pricing currently being offered on ExpediaForTD.com. Maximum one Voucher per purchase.
The Voucher is transferable to other guests for bookings made within the same ExpediaForTD.com account to which the Voucher was deposited. It is not otherwise transferable.
You are responsible for all taxes, fees, charges and surcharges applicable to the booking, including, without limitation, extra person, telephone, parking and other charges are that applicable to your reservation, and this Voucher cannot be applied to any of them. These charges must be paid at the time the reservation is confirmed or to the hotel property directly and are the responsibility solely of the customer. The Voucher cannot be applied to the cost of cancellation or change penalties, prepaid reservations, administrative fees or other miscellaneous charges.
The Voucher will be deemed fully used once a qualifying reservation has been made and will not be returned or replaced, even in the event that the reservation is cancelled. If travel dates are changed after the use of the Voucher, then the Voucher will not apply to the changed travel schedule. There is no residual value and no credit will be issued if purchase amount is less than the Voucher amount. Customer is responsible for the cost of the booking above the value of the redeemed Voucher.
Terms and conditions of the Voucher are as written and cannot be changed by any representation of any unauthorized person, including employees of Expedia Canada Corp. and Expedia, Inc. The Voucher is not redeemable for cash. Void where prohibited by law.
Now,
here are the Terms and Conditions Scammers at Expedia emailed him, denying the voucher:
Terms and Conditions:
1. This offer is from ExpediaForTD Corp. and is available to ExpediaForTD customers in Canada only.
2. The voucher may be used once only, and is valid for a discount of up to C$50 towards a future travel booking on ExpediaForTD. The Voucher may be used only on “Build Your Own” packages, and apply to flight plus hotel bookings with hotel stays of 5 nights minimum and a pre-tax minimum value of c$250. The Voucher may not be used towards the payment of Cruises, Charter Flights, Car Rentals; Pre-Packaged Vacations; Hotels other than Expedia Special Rate Hotels; Activities or Travel Insurance.
3. There are no blackout dates when using the Voucher. Bookings are subject to availability at the time of booking and all applicable terms and conditions.
4. This offer may be combined with discounts or promotional pricing currently being offered on ExpediaForTD. Maximum one Voucher per purchase.
5. The Voucher is transferable to other guests for bookings made within the same account to which the Voucher was deposited. It is not otherwise transferable.
6. You are responsible for all taxes, fees, charges and surcharges applicable to the booking, including, without limitation, extra person, telephone, parking and other charges are that applicable to your reservation, and this Voucher cannot be applied to any of them. These charges must be paid at the time the reservation is confirmed or to the hotel property directly and are the responsibility solely of the customer. The Voucher cannot be applied to the cost of cancellation or change penalties, prepaid reservations, administrative fees or other miscellaneous charges.
7. The Voucher will be deemed fully used once a qualifying reservation has been made and will not be returned or replaced, even in the event that the reservation is cancelled. If travel dates are changed after the use of the Voucher, then the Voucher will not apply to the changed travel schedule. There is no residual value and no credit will be issued if purchase amount is less than the Voucher amount. Customer is responsible for the cost of the booking above the value of the redeemed Voucher.
8. Terms and conditions of the Voucher are as written and cannot be changed by any representation of any unauthorized person, including employees of ExpediaForTD Corp. and Expedia, Inc. The Voucher is not redeemable for cash. Void where prohibited by law.
9. Each coupon is valid for one (1) year from month of issuance
Some of your already expressed the frustration trying to get them to pricematch as they are trying very hard not to, I was resubmitting my screenshots for EVERY bookings because they would deny it, for nonsense reasons and I had to do follow up emails on every one of those bookings to tell them THEY ARE WRONG. So, that's their first scam. They deny price match to see if you will let it go. Most people do, unfortunately. Their response to me telling them they are wrong was always an automated email telling me my price match was successful.
They also tell you how they are "busy" and how it can take them up to 14 days to respond... All that leaves you hanging if they find a mistake/error that could have been resubmitted or fixed if they replied sooner. But after 2-8 days( my experience) prices change and you can't do much. So did lose on some vouchers because of it. Though I have also over 6 vouchers that I did get( remember, they denied all of them the first time and I told them they are wrong). I haven't used them yet as I was planning to use them sometime in April-May.
From the email which I received from my friend, he already sent them and email as well as email to TICO and TD bank. I am also suggested to him to contact a few newspapers, TV and perhaps CBC Market Place. This IS a scam and they certainly can't do what they are doing. I can only imagine how many people they send this FAKE terms and conditions in order to avoid folks using the coupon.
Last edited by dazz on Feb 20th, 2018 11:44 am, edited 1 time in total.
I use voice typing, expect mistakes...
