Exterior door company contract question

Mar 5th, 2022 4:06 pm

#1

shepkraft [OP]: Member; Oct 14, 2007; 213 posts; 54 upvotes; Mississauga

Mar 5th, 2022 4:06 pm

Exterior door company contract question

I am about to purchase exterior and storm doors for my house. The total is about 15k. The sales agreement states that 50% is to be paid when signing the agreement which I understand. The remaining 50% is to be paid one week prior to installation. Is it normal for the company to request 100% payment before they install? Thanks in advance.

Last edited by shepkraft on Mar 8th, 2022 3:34 pm, edited 1 time in total.

Mar 5th, 2022 4:15 pm

#2

Worriedone: Deal Addict; Dec 3, 2013; 1221 posts; 1988 upvotes; Somewhere over the r…

Mar 5th, 2022 4:15 pm

That seems unusual. No way in hell would I ever sign that.

Who gets paid 100% in full before the work is even started? I am starting a 200k reno and only need 10% down and 15% more once work has started

+7

Mar 5th, 2022 4:44 pm

#3

thebluegoat: Member; Feb 28, 2021; 284 posts; 257 upvotes

Mar 5th, 2022 4:44 pm

shepkraft wrote: ↑ I am about to purchase exterior and storm doors for my house. The total is about 15k. The sales agreement states that 50% is to be paid when signing the agreement which I understand. The remaining 50% is to be paid one week prior to installation. Is it normal for the company to request 100% payment before they install? Thanks in advance.

We had the same person who did my in-laws house do all our doors and windows and he didn’t ask for a dime before the windows and doors were installed.

Mar 5th, 2022 6:26 pm

#4

Toukolou: Deal Fanatic; Dec 4, 2009; 7962 posts; 3785 upvotes

Mar 5th, 2022 6:26 pm

We did 25% down for windows and doors, balance after installation.

I wouldn't pay 100% before the job is finished.

"I'm a bit upset. I've been grab by the back without any alert and lubrification"
Lucky

Mar 5th, 2022 9:18 pm

#5

Jerico: Deal Guru; Jan 25, 2007; 12224 posts; 7411 upvotes; Paris

Mar 5th, 2022 9:18 pm

50% to order and 50% on the day of makes sense. Unless they use credit cards and then sometimes we will put a hold on the card for the second half 5-7 days before we come, but not charge it.

Mar 5th, 2022 9:54 pm

#6

chris416yyz: Deal Addict; Oct 25, 2017; 1191 posts; 1194 upvotes

Mar 5th, 2022 9:54 pm

Depends on the company. We have windows on order, was 30% deposit, 40% due when they start, remaining when finished. The other quotes had variations of this, either 40% or 50% before start.

Mar 5th, 2022 9:59 pm

#7

exrcoupe: Deal Addict; Apr 26, 2003; 2346 posts; 1415 upvotes; GTA

Mar 5th, 2022 9:59 pm

Don't sign it. If they are a reputable company, they will ask for a modest 10% down and then full payment on installation. The company I went with didn't even require a down payment and installed everything and the sales guy wasn't even in a rush to receive payment.

+1

Mar 6th, 2022 1:52 pm

#8

Jerico: Deal Guru; Jan 25, 2007; 12224 posts; 7411 upvotes; Paris

Mar 6th, 2022 1:52 pm

exrcoupe wrote: ↑ Don't sign it. If they are a reputable company, they will ask for a modest 10% down and then full payment on installation. The company I went with didn't even require a down payment and installed everything and the sales guy wasn't even in a rush to receive payment.

10% for custom anything is insanely low. The only ones I know that do this (cough cough Centennial) do it because they overcharge the crap out of you.

+1

Mar 6th, 2022 11:03 pm

#9

wiab89: Deal Addict; Feb 7, 2018; 1130 posts; 1928 upvotes

Mar 6th, 2022 11:03 pm

Curious how many doors are you getting done for $15k? Seems expensive (although everything is these days)

Mar 7th, 2022 11:10 am

#10

Jerico: Deal Guru; Jan 25, 2007; 12224 posts; 7411 upvotes; Paris

Mar 7th, 2022 11:10 am

wiab89 wrote: ↑ Curious how many doors are you getting done for $15k? Seems expensive (although everything is these days)

Front door with 2 sidelites can run $10k easy, Storm doors are $800-1000 for quality, plus a back man door w glass and a solid garage door is an easy $15k these days.

I remember it wasnt so long ago a really nice single painted front door w decorative glass was around $2200. Thats a white door with clear glass now.

Mar 8th, 2022 3:32 pm

#11

shepkraft [OP]: Member; Oct 14, 2007; 213 posts; 54 upvotes; Mississauga

Mar 8th, 2022 3:32 pm

wiab89 wrote: ↑ Curious how many doors are you getting done for $15k? Seems expensive (although everything is these days)

Plain front door (no glass), with 2 sidelights (frosted glass), side door with frosted glass, steel door from garage to laundry room and 2 storm doors. I just received a quote from another company for 17k.

Mar 8th, 2022 3:42 pm

#12

wiab89: Deal Addict; Feb 7, 2018; 1130 posts; 1928 upvotes

Mar 8th, 2022 3:42 pm

shepkraft wrote: ↑ Plain front door (no glass), with 2 sidelights (frosted glass), side door with frosted glass, steel door from garage to laundry room and 2 storm doors. I just received a quote from another company for 17k.

Jeeeeeesuus… I wonder how much of that is profiteering at this point.

+1

Mar 8th, 2022 6:03 pm

#13

TLSRULZ: Deal Addict; Apr 18, 2005; 3604 posts; 1831 upvotes; Mississauga

Mar 8th, 2022 6:03 pm

Wow,... and you know the price won't go down much as people are still willing to pay at these rates

Mar 8th, 2022 6:26 pm

#14

drz400: Deal Addict; Sep 27, 2011; 3908 posts; 2814 upvotes; Toronto

Mar 8th, 2022 6:26 pm

wiab89 wrote: ↑ Curious how many doors are you getting done for $15k? Seems expensive (although everything is these days)

Have you looked at the price of exterior doors lately? Especially the ones with the side panels... it's insane.

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Mar 9th, 2022 9:47 am

#15

jhanbhaia: Sr. Member; May 11, 2009; 660 posts; 231 upvotes

Mar 9th, 2022 9:47 am

shepkraft wrote: ↑ Plain front door (no glass), with 2 sidelights (frosted glass), side door with frosted glass, steel door from garage to laundry room and 2 storm doors. I just received a quote from another company for 17k.

I changed:
Front Double door with Iron inserts (34" each) - $1100
Garage Door (Steel 34") - $200
Side door with iron insert (34") - $600

This is material only as I installed them myself, but $15k for labour seems pretty steep. I know the prices of doors has gone up but even if you double my material cost that's $13k labour.

+3

Mar 9th, 2022 10:02 am

#16

exrcoupe: Deal Addict; Apr 26, 2003; 2346 posts; 1415 upvotes; GTA

Mar 9th, 2022 10:02 am

For a point of reference, I replaced all our exterior doors in early 2021. Placed the order in Dec 2020 and they were installed around March 2021. Main door with 3/4 smoked glass and 2 full length sidelights, painted to match the exterior, interior was left white. A metal door for the garage entrance, same colour as main door, and a metal side door with 1/4 height glass insert and it came to around 10K. So now that everything is much more expensive, a $15K quote isn't all that insane.

Mar 9th, 2022 2:21 pm

#17

element0: Member; Oct 15, 2010; 355 posts; 79 upvotes

Mar 9th, 2022 2:21 pm

exrcoupe wrote: ↑ For a point of reference, I replaced all our exterior doors in early 2021. Placed the order in Dec 2020 and they were installed around March 2021. Main door with 3/4 smoked glass and 2 full length sidelights, painted to match the exterior, interior was left white. A metal door for the garage entrance, same colour as main door, and a metal side door with 1/4 height glass insert and it came to around 10K. So now that everything is much more expensive, a $15K quote isn't all that insane.

If you were happy with the quality and workmanship, do you mind sharing your contractor?
Thanks

+1

Mar 9th, 2022 10:54 pm

#18

Jerico: Deal Guru; Jan 25, 2007; 12224 posts; 7411 upvotes; Paris

Mar 9th, 2022 10:54 pm

jhanbhaia wrote: ↑ I changed:
Front Double door with Iron inserts (34" each) - $1100
Garage Door (Steel 34") - $200
Side door with iron insert (34") - $600

This is material only as I installed them myself, but $15k for labour seems pretty steep. I know the prices of doors has gone up but even if you double my material cost that's $13k labour.

You clearly bought builder doors at a home store. Quality doors aren’t that cheap.

For reference, a single front door I can easily build in our software for $1100 to $8000 so details matter.

Mar 10th, 2022 11:01 am

#19

jhanbhaia: Sr. Member; May 11, 2009; 660 posts; 231 upvotes

Mar 10th, 2022 11:01 am

Jerico wrote: ↑ You clearly bought builder doors at a home store. Quality doors aren’t that cheap.

For reference, a single front door I can easily build in our software for $1100 to $8000 so details matter.

I bought these directly from a door manufacturer near Barrie, not a big box store. I welcome you to come check the quality out.

Mar 10th, 2022 11:18 am

#20

Bigjaye47: Newbie; Jan 11, 2017; 87 posts; 30 upvotes; GTA

Mar 10th, 2022 11:18 am

jhanbhaia wrote: ↑ I changed:
Front Double door with Iron inserts (34" each) - $1100
Garage Door (Steel 34") - $200
Side door with iron insert (34") - $600

This is material only as I installed them myself

Would u mind sharing some pictures?
I’m also curious on the diy install of exterior doors. How do the hinges on replacement doors line up with existing frame. Did you supply the exact measurements or there’s some standard that’s usually followed?