Extreme frost in attic - dealing with builder
Hi, I am in Calgary, Alberta. Looking for some advice on how to deal with this problem. We bought a new home last year. After we bought it we had a master electrician come out and install pot lights in the top floor all done as per the code.
Now fast forward last week we had a full week of -35 to -42c weather. Yesterday weather warmed up and last night as had water coming down our pot lights and marks on ceiling. We called the builder today in the morning. First response was that this is attic rain and it happens. Just turn the bathroom fans on. Ok. Great.
I called a home inspector on emergency basis to come and check the ceiling. He found out that the dryer vent had partially detached and it was venting 100% moisture into the attic. This lead to ice and frost forming right there and as the weather warmed yesterday it ended up soaking the insulating and heavy water on top of the plastic sheets. As more water gathering it made way through the tack tapes of sheet and started coming through the light fixtures. Guy has quoted me $1700 to fix and repair everything including drying the attic, doing the repairs and further adding sealant to the pot lights to make them water tight as well.
I called the builder this this report. Their reply is simply "oh we can have a tech out tomorrow but we won't do anything until the frost is gone or you can simply contact Alberta new home warranty".
Like what kind of response is this? Any idea how to handle this? We have proper documented proof with photos and report.
Now fast forward last week we had a full week of -35 to -42c weather. Yesterday weather warmed up and last night as had water coming down our pot lights and marks on ceiling. We called the builder today in the morning. First response was that this is attic rain and it happens. Just turn the bathroom fans on. Ok. Great.
I called a home inspector on emergency basis to come and check the ceiling. He found out that the dryer vent had partially detached and it was venting 100% moisture into the attic. This lead to ice and frost forming right there and as the weather warmed yesterday it ended up soaking the insulating and heavy water on top of the plastic sheets. As more water gathering it made way through the tack tapes of sheet and started coming through the light fixtures. Guy has quoted me $1700 to fix and repair everything including drying the attic, doing the repairs and further adding sealant to the pot lights to make them water tight as well.
I called the builder this this report. Their reply is simply "oh we can have a tech out tomorrow but we won't do anything until the frost is gone or you can simply contact Alberta new home warranty".
Like what kind of response is this? Any idea how to handle this? We have proper documented proof with photos and report.