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[OP]
Member
Mar 16, 2011
370 posts
59 upvotes
Toronto

Fake S20 Ultra 5G

Hi everyone, I recently purchased an S20 Ultra 5G for $1100 off Facebook Marketplace but it appears they sold me a clone.

It was shrink wrapped, the box had a secondary seal, but it is definitely not an S20 Ultra 5G - the display only goes up to 720p60. Furthermore, CPU-Z reports the CPU as a MediaTek MT6799 which is also incorrect (It should be Snapdragon 865). Only one of the cameras work as well - and no 100x zoom. Came with a receipt from Yorkdale mall but upon closer inspection, it seems fake. The screen protector that was applied was also askew (I tried peeling it before taking a pic which explains the top right). It missed the camera hole cutout completely. Overall, the phone is very sluggish.

I checked the IMEI and it cross referenced out to be an S20 Ultra 5G, but the hardware itself is definitely not it. What are my options here? I have his phone number (which I suspect may be a burner), but I also have his girlfriend's Facebook details (which may be fake but I have no idea. It goes back to 2009 and she has a few pictures of herself).

What went down: I messaged the seller on Facebook Marketplace and she said her boyfriend would call/text me. He called me and we arranged a meet up time on the same day. We agreed to meet up at the Tim Hortons at Agincourt Mall at 3:30PM but he was a bit late, so it was pushed back to 4:00PM. He gave me the Samsung bag with the phone and receipt and I had a look over it. I checked the model # and the IMEI which cross referenced correctly. I did not open the box as it was still shrink wrapped and had a secondary seal plus receipt. I probably wouldn't have been able to tell either to be honest, as the phone physically looks like the real thing.

I have not contacted either parties yet. I've also taken screenshots of the facebook conversation, text messages, and the profile of the girlfriend. I've filed a fraud under $5000 report to the Toronto Police Service. Other than that, what are my options here? Their Facebook Marketplace ad was marked as sold for a minute, but then it was quickly relisted.

EDIT: It is the exact same phone as in this video but in a black colour. It seems the box was changed on the one I received to be more authentic:
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6 replies
Deal Addict
Jun 20, 2006
2406 posts
601 upvotes
if spending $1100 cash i woudlnt meet at a tim horton...
i mean police can request video footage if available
but him selling you a fake is hard to proof, specially since he had a receipt and you didn't open the box to check it!
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Deal Expert
User avatar
Apr 16, 2002
23569 posts
30859 upvotes
Toronto
Your money is gone forever. Expensive lesson. Police won't do anything, they consider it a civil matter .
Ye wife is in me dms baby.
Deal Addict
User avatar
Mar 18, 2011
1718 posts
1307 upvotes
Pickering
Definitely a hard lesson learned. I would never buy ANYTHING still in an untouched, sealed packaging, unless it was directly from the manufacturer that sold it. You're buying a item second hand, the most important part of that process is being able to inspect the device, prior to purchase.
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Member
User avatar
Oct 25, 2008
230 posts
41 upvotes
Toronto
That happened to me once, I remember I had a suspicion it was a fake S20 Ultra. So, I actually told him that this might be a Chinese model and asked if I could open it and check and he was fine with it. Turned out to be a fake but I just told him yeah, this is a Chinse model so I don't want it and we left it at that. LOL
Deal Addict
User avatar
Jul 16, 2006
2520 posts
516 upvotes
Shanks wrote: That happened to me once, I remember I had a suspicion it was a fake S20 Ultra. So, I actually told him that this might be a Chinese model and asked if I could open it and check and he was fine with it. Turned out to be a fake but I just told him yeah, this is a Chinse model so I don't want it and we left it at that. LOL
oh he definitely knew.
Deal Fanatic
Apr 25, 2006
7263 posts
2213 upvotes
Yeah.. watch out for them fakes. I'm very wary of buying from the marketplace and go to extreme lengths of testing.

There's just too much fakes on there and no feedback go back up anyone
"If you make a mistake but then change your ways, it is like never having made a mistake at all" - Confucius

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