False advertising at Staples?
Was just at Staples, hoping to buy a tablet with the 15% off in store + 10% off teachers appreciation deal (advertised on their website, but I include screenshots here of the relevant sections).
Manager refused to use both together. First, she said the two cannot be used in conjunction, but I argued that the ad clearly uses a plus sign, which is very misleading if they cannot be used together. Then she said that the 15% deal only applies to office supplies, but nowhere on the ad or the fine print state this. The clerk at this point actually chimed in and yelled 'it says most, and not all!', and after being shown the fine print he claimed 'but not excluded to', which are both preposterous points, as this gives any clerk the right to refuse to honour the 15% to anything.
The manager gave me the contact info of the conflict resolution department, and I've already sent them a message. But what do you guys think? Has Staples screwed up in their ad, or am I misinterpreting? Is this a case of false advertising?