FCA crossmember recall notice never received & missed. Car broke down.
Took it to dealership, dealer said there was a recall to extend warranty to 10 years. But the car has passed the warranty period(ends 2019-02). The repair cost is 1600ish.
She never gets a recall notice from FCA. If the recall was known to her, she would have got the car checked. Judging from the pictures, the rust must have been on-going for years. (Indoor condo parking, retired person not driving much). Now she asks me for help because I am younger & work on my cars occasionally. I am not sure if we raise the issue to FCA, how likely we are going to get a remedy/warranty repair?
Any input is appreciated. I plan to call FCA to find out. What kind of escalation route should I pay attention to? Thanks!
Some other forum mentioned the recall notice: https://www.caliberforumz.com/showthrea ... d-warranty
Edit: Just looked at the parts price, it should be done <$800 at an indy shop. Even cheaper if I can find a used one.
Part Number: 68211659AA
https://parts.motorcitychrysler.ca/p/Do ... 659AA.html