I'm currently on the 150 plan, signed up at the last BTS promo ($50 best buy GC and 6 months Sportsnet Now subscription). I never got either and had to followup numerous times for months. After 4 months, I wrote a complaint to CRTC regarding the misdirection. Someone at corporate followed up a month later and offered me a credit for everything ($19.99 x 6 + $50) plus a free month as a sign of "good faith".
Had I not wrote to CRTC, it would have likely been swept under the rug.