[Fido] 150u Home Internet for $45/month + 9GB Cell Phone Plan for $40/month YMMV

RHSChris wrote: ↑ I requested an Amazon GF on Nov. 12th and still have not received.

andrew4321 wrote: ↑ How did you requested it?

jackisbuying wrote: ↑ Received my gift card as well.

November 8 - Chatted with FIDO, told I should receive invite within 1 week

November 16 - Received email to activate offer

November 17 - Received email with GC code

November 17 - Frustration replaced with relief

Repooc wrote: ↑ This is beyond ridiculous now... signed up Sept 16, contacted Fido after 6 weeks and was told that it would be escalated and that I should receive the registration email in 2 weeks... another 2 weeks gone and still nothing. Called in this morning and the agent told me about the memo she received yesterday about customers getting a default Amazon gift card by Nov 18 at the latest.... still nothing in my inbox nor spam folder. Chatted online with another agent this morning and inquired, and she stated that it will be another 6 weeks from when when I escalated (so, 4 weeks from today) as it resets the clock after an escalation is made. I asked about getting the $20 goodwill credit, and she wouldn't budge; so I asked to be transferred to a supervisor. Surprise, surprise no supervisor currently available so I gave my number and was told that I'll receive a call from a supervisor within 48 hours. I'm not holding my breath.

I haven't receive the apology email either, as others have reported.

EDIT: surprisingly a supervisor called me back within 30 minutes. who apparently "escalated even further", and I should receive the registration email by next week and he will call me back as a follow up to confirm.

Thank you for your patience! We actually received a communication in regards to this yesterday directly from the vendor in charge of the gift cards! They have started sending them out as of this morning to all the accounts who were flagged but have not received it such as yours and expect everyone to have them by tomorrow at the latest. Also, they will send the gift card directly so no registration steps required! If you do not receive it by tomorrow, please reach out to us immediately so we can send a notice! Let me know if this helps.